Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Cary


What you’ll be doing...
At Verizon we believe technology should help you achieve more. And we help businesses do exactly that almost daily — co-creating innovative connected products, rapidly and securely deploying apps in the cloud, managing employee-owned devices on a global scale, and deflecting sophisticated hacker attacks. In support of our world leading position in Cyber Security, we have recently launched a new service, the Computer Emergency Response Team (CERT).
Verizon’s newly offered service will constitute of a designated CERT manager full time or as a shared resource, who will work as a contact and communications point between Verizon’s security services team and Customer’s security and IT staff as well as users and other important stakeholders. The CERT manager will also be responsible for operate the incident management process in accordance with the procedures designed in cooperation with Customer.
The Senior CERT Manager is an expert in the field of security incident response. Successful candidates typically have 5-7 years of information security experience with strong focus on Incident Response as well as technical certifications to reinforce their practical experience. The Senior CERT Manager has strong coordination, communication and collaborations skills as well as a good technical and architectural understanding.
On a day to day basis the CERT Manager will assist with identify and respond to incidents as well as proactively propose improvements for how to reduce risk and potential future incidents.
Receive and monitor incident information from Verizon managed security services and other sources;
Review the collected incident data and confirm or reject incidents based on the analysis;
Classify and prioritize incidents based on established criteria;
Facilitate communication between stakeholders of the status of the incident;
Coordinate the containment effort based on the available information and established processes;
Make containment decisions and facilitate decision making by other parties using established escalation process;
Communicate with the affected users and stakeholders to organize the containment effort;
Verify the effectiveness of containment actions taken;
Identify the attack vector of used by incident and confirm take actions to confirm that similar incidents are prevented in the future;
Validate the effectiveness of the eradication actions;
Coordinate forensics and law enforcement activities with officials if necessary;
Coordinate the recovery actions;
Confirm that the recovery effort was successful;
Confirm that all temporary containment efforts have been removed;
Update stakeholders on the status of the recovery effort; Conduct a root cause analysis for the incident;
Communicate the results of the root cause analysis to Customer and stakeholders to prevent similar incidents in the future;
Analyze the incident response effort, with feedback from Customer and third parties. Identify and analyze any mistakes as well as good decisions done during response process;
Use the results of the analysis as an input for improvements, such as incident response;
What we’re looking for...
You’ll need to have…
Bachelor’s degree in Computer Science or related field, plus at least 8 years’ experience in a dedicated security position;
CISSP Certification;
Significant experience with how to structure and operate an efficient Incident Response process;
Experience/knowledge of common types of malware, their infection vectors, how identify them using network and host based tools, how to eradicate them and verify the success of eradication efforts;
Experience/knowledge of current security threats and vulnerabilities, how to detect and mitigate them, ability to understand their possible consequences on the customer’s environment;
Even Better if You Have…
SANS or other Security certifications, such as GCIA, GCIH, GREM, GPEN, CEH;
Strong communication skills and ability to engage with customers at both technical and executive levels;
CISM Certification;
ITIL Foundations training / certification;
Clear and concise written and oral English, including the ability to produce professional-level documentation;
Strong problem-solving and security analytics skills; able to identify gaps in processes and recommend improvements for mitigation;
Strong leadership skills and a proactive approach to customer issues;
Ability to excel in high pressure environments;

About the company

For more than 100 years, Verizon has been at the center of the communications revolution.
Verizon is one of the largest communication technology companies in the world.

We help people, businesses and things communicate better.

The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers. We’re also bringing technology and hands-on learning opportunities directly to kids who need it most. Our goal is to inspire tomorrow’s creators to use technology to build brighter futures for themselves, their families and the world.

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