Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Alpharetta


What you’ll be doing...
Drive emerging technologies in AI/ML, RPA and analytics to bring the best possible experiences to our customers. Using your analytics expertise, you’ll help us figure out how to get the most accurate information and insights from all kinds of data that tell us what consumers are clicking on, listening to and we know where to focus. Creatively using data to understand our customer behavior to better personalize and enhance their engagement experience with Verizon.
Partnering with others across the business to build prototypes and new approaches for capturing data and analyzing consumer behavior;
Designing experiments to confirm our assumptions and answer our questions;
Consulting with cross-functional stakeholders and senior leaders on insights, trends, and data-driven recommendations and solutions;
Finding ways to simplify activities by creating libraries, utilities and code;
Support the development and delivery of Verizon’s AI operational strategy for Wireless business enablement. This will include working with key stakeholders/leaders across the business and executing measurable AI-based solutions to meet and exceed those goals;
Drive delivery of Verizon’s data science & AI capabilities. Deliver innovative solutions to solve for business optimization challenges, including Customer Personalization and Rep Optimization;
Perform complex analysis, interpret & communicate the results of experiments to the business units;
Manipulating and analyzing complex, high-volume, high-dimensionality data from varying sources;
Be integral in transforming the way that data is integrated and leveraged to drive the business;
Present findings and share insights with multiple business leaders throughout the organization;
Execute on implementation of process improvements, analytical frameworks and continually strive to improve overall contributions to the department, evaluate and modify statistical methodologies, techniques and processes; and
Ensure successful project delivery (supporting Clarity, Jira) and execution within project teams.
What we’re looking for...
You'll need to have:
Bachelor’s degree or four or more years of work experience.
Four or more years of relevant work experience.
Even better if you have:
Master’s degree
Experience working with Scala or Java, Python, R or MatLab, and SQL.
Experience working with applied statistics including regression models.
Experience in Data Warehousing and Teradata SQL.
Experience working with NLU/NLP engines such as Watson, API.AI, and/or Nuance systems.
Hands on experience with machine learning techniques (supervised, unsupervised, re-enforced).
Extensive experience in Digital and Cross Channel Analytics using Discovery and Data Science.
Experience defining and executing an IT strategy linked to a complex business strategy.
Ability to perform detailed analysis of the analytical assets and identify opportunities for enablement across the enterprise.
Knowledge of technology, applications, industry standards and best practices.
Analyzed data to uncover business insights.
Knowledge/Experience of distributive computing tools (Spark, Hive).
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

About the company

For more than 100 years, Verizon has been at the center of the communications revolution.
Verizon is one of the largest communication technology companies in the world.

We help people, businesses and things communicate better.

The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers. We’re also bringing technology and hands-on learning opportunities directly to kids who need it most. Our goal is to inspire tomorrow’s creators to use technology to build brighter futures for themselves, their families and the world.

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