Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Roanoke


Deli Department Head Assistant

Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:

Embrace the Customer 1st strategy by creating an outstanding customer experience that encourages associates to deliver excellent customer service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and control all established quality assurance standards and expenses. Monitor all functions, duties and activities for the Deli department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:

· Promote trust and respect among associates, with a positive attitude.
Communicate company, department, and job specific information to associates.
Establish department performance goals and empower associates to meet or exceed targets through teamwork.
Develop adequate scheduling to manage customer volume.
Train and develop associates on performance of their job and participate in the performance review process.
Adhere to all local, state and federal laws, food safety regulations and company guidelines.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding specials and products sold within the department/store.
Slice deli meats/cheeses to customers' requests using proper deli equipment; provide customers with fresh products they have ordered and the correct portion size (or as close as possible to amount ordered) to prevent shrink.
Inform customers of deli specials and offer product samples to help customers discover new items.
Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines.
Inform and educate department associates about current, upcoming and special in-store promotions, execute sales promotions and implement period promotional plan in partnership with store management.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
Plan and organize inventory process, maintain awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering.
Prepare foods according to food temperature logs, follow cooking instructions, ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures, practice preventive maintenance by properly inspecting equipment, identify unsafe conditions and notify store management of any items in need of repair and of customer or employee accidents.
Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:

Must be 18 or older
Effective communication skills
Knowledge of basic math
Ability to handle stressful situations
Current food handlers permit once employed
Desired Previous Job Experience

High school education or equivalent
Management experience
Retail/Deli experience
Second language (verbal, reading and/or writing)
Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time 
Shift(s): Day; Evening
Regions: Mid-Atlantic

Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview
Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states.  Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel

About the company

Kroger, one of the world’s largest retailers, employs more than 339,000 associates who serve customers in 2,425 supermarkets and multi-department stores in 31 states under two dozen local banner names including Kroger, City Market, Dillons, Jay C, Food 4 Less, Fred Meyer, Fry's, King Soopers, QFC, Ralphs and Smith's. The company also operates 789 convenience stores, 337 fine jewelry stores, 1,109 supermarket fuel centers and 38 food processing plants in the U.S. Kroger also operates over 80 “The Little Clinic” retail healthcare sites inside select Kroger, King Sooper and Fry’s stores.

Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations in the communities it serves. Kroger contributes food and funds equal to 160 million meals a year through more than 80 Feeding America food bank partners. For more information please visit

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