Job description


  • Entry level
  • No Education
  • Salary $18,000.00 - $30,000.00 unpaid work
  • New York City


Position Description – Demonstration System Engineer
Job Location: New York Customer Experience Center (CXC)
About Cisco
The Internet of Everything is a phenomenon driving new opportunities for Cisco and it is transforming our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will affect everything from retail, healthcare, and entertainment, to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place to Work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.
Team Description
Cisco's Customer Engagements (CE) team is part of the Sales Strategy Organization and responsible for direct customer-facing services that enable sales and increase customer’s confidence to buy. This role will apply deep technical understanding to first-class customer-facing experiences across audiences, services, functions, and architectures. Our innovative team uses key selling messaging with a deep knowledge to design, develop, and deliver impactful demonstrations, videos, discussions, presentations, workshops, and customer experiences. Our proposals help close significant amounts of revenue for Cisco; our demonstration cloud (dCloud) is the largest in the industry; we have more CCIE engineers than any other organization or company in the world; and our award-winning Customer Experience Centers host more than 30,000 CXO, VP, and IT customers annually. 
Our people and creations are featured in every global market, through, Cisco Live, and many other industry events. 
Position Summary
You will help us design, develop, and deliver Cisco's best outcome-based storylines to create memorable and meaningful Customer Experiences within the greater CE Team. You will collaborate within a “Team of Teams” made up of Cisco's Executives, Chief Technology Evangelist, engineers, marketers, and other key partners to research new topics, refine key message, learn new technologies, and present exciting, cutting edge technology. In a word, you will build next generation experiences and demonstrations for Cisco’s Customer Experience Centers and support them in being the best briefing organization in the IT industry.
In this role, we look for critical thinkers - people who can rapidly consume domain knowledge and design and configure comprehensive functionality for delivery various demonstration platforms. We place high value on being able to contribute to a rapidly changing environment in a multitude of development related tasks. 
Job Responsibilities
Create and deliver industry leading demonstration content using a variety of mediums 
Become a technical expert in one of our primary architectures: Enterprise Networking, Datacenter, Security, Collaboration, or IoT
Speak and deliver content to customer, partner, press, government and other audiences in-person, virtually over Telepresence, and also in-studio for recorded VODs
Lead demonstration development projects for your architecture in collaboration with the CE Content Development and Engineering Teams, as well as external partners from the relevant Business Unit (BU).
Ensure that the demonstration business story aligns with key marketing messaging and includes highlighting product differentiating features and functionality without dwelling on those details, including the power of Cisco and cross-architecture benefit where possible.
Find new and innovative ways to showcase Cisco technologies.
Responsible for keeping existing demonstration experiences current.
Be aware of dCloud demonstration scenarios relevant to assigned architecture.
Other responsibilities, as assigned, including email management, meeting attendance, etc. 
What do we require from you?
You have 3 years of customer-facing experience with a technical understanding of industry solutions such as: Datacenter, Cloud, or other Cisco Architectures, such as, Mobility, Collaboration, Enterprise Networking, Service Provider Video, Security

About the company

At Cisco, transforming the way people work, live, play and learn also includes being a great place to work. For 17 years, we’ve been named a Fortune 100 Best Place to Work, one of a handful of companies included on the list since its inception. And, we are among 25 companies acknowledged as a world’s best multinational workplace.

We’re proud of this recognition because it means, at Cisco, you will enjoy working flexibly, using our own market-leading collaboration technology to drive innovation; taking advantage of numerous health and wellness resources; pursuing exciting career opportunities, and participating in programs to help your local communities or fulfill philanthropic interests. And, you’ll be doing all of this while being part of a global team that is making a positive difference in the world.

Learn why Cisco is a great place to work and what we offer you.

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