Job description


  • Entry level
  • No Education
  • Salary $18.00 - $25.00 gross per hour
  • Richmond


Robert Half Technology is looking for a desktop support technician with the ability to present complex technical information to non-technical users in an understandable and concise format. If you're a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you.

What you get to do every single day

• Provide computer desktop support to local & remote locations in accordance with established policies and procedures

• Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

• Coordinate hardware repairs with the appropriate vendors

• Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

• Ensures the integrity of all electronic data records by following company quality standards

• Track equipment inventory and collaborate on potential purchases

• Own and execute technology implementation projects

• Resolve computer problems, and advise/implement appropriate action/solutions

• Communicate regularly and effectively with ticket submitters

• Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

What you bring to the role

• Bachelor's degree in Computer Science or technical degree preferred

• 2-4 years related experience

• Ability to write reports, business correspondence, user instructions, and procedure manuals

  • hardware
  • software

About the company

Unrivaled Industry Insight. Sophisticated Matching Technology.
And a Personalized Approach.
It’s Why We’re #1.