Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Dallas


Job type: Full-time
Role: Desktop Developer

windows, linux

Job description
Are you passionate about people and working for a company that values FUN and offers an environment where you can flourish? We are looking for an upbeat and proactive Deskside Consultant for a client site in Dallas, TX! In this role, you will contribute to the business in a number of ways including working with end users ranging from entry level to C-level executives with queries related to the supported software, hardware and computing platforms in a professional and courteous manner.A Day In The LifeAssist all customers with their questions about any of our supported software and computing platformsAct as the single point of contact for all IT issues that are presented to the Service Desk via phone call, voicemail, email, self-service, and/or chat regarding hardware, software and networkingMonitor the performance of the company’s desktop infrastructure and device plans for improved efficiencyTroubleshoot and diagnose problems and resolve Tier 1 incidents, per the client and/or LVS service catalog.Escalate Tier 2 incidents according to client specificationsInstall applications and computer peripheralsConduct remote troubleshootingTrack and escalate outagesWhat You Bring3-5 years of related IT experienceKnowledge of server operations, infrastructure, web interfaces, and remote access toolsExperience supporting Microsoft environments in a service desk or deskside support roleExperience with the following:Microsoft Office 2010 / 2013 / O365Windows/Linux/Mac OS environmentsRemote supportPC / printer hardware / VPN / CitrixActive DirectorySupporting mobile devicesITIL Incident Management understandingAbility to diagnose, research and solve technical and data issues independentlyAbility to work with ServiceNOWKnowledge of network security practices and anti-virus programsExcellent problem-solving and multitasking skillsWhat Makes You Extra AwesomePost-secondary educationA+ certificationOil & Gas experienceMS Service CertificationWhy Work at Long View?Great People and CultureCareer Growth - Permanent staff positions, paid training, career life planning, and relocation and travel opportunitiesInteresting Work - Be part of exciting projects while accessing all the latest technologiesFun is one of our core valuesWant to learn more about our culture and life at Long View? Check us out on LinkedIn, Twitter and Instagram!Recruiter: Sarah ReadyhoughLocation: Dallas, TXJob Type: Contract to hireWorking at Long View isn’t just a means of paying the bills. It’s different here — because, as the saying goes: you can do what you love...and love what you do. Working at Long View means you can have a career that helps you get more out of life.Long View was started in 1999 and run out of a house in the Calgary suburbs. Since those humble beginnings, Long View has grown into a company that operates on a global scale, with offices in North America and Amsterdam.There are good reasons for our growth and success. Plenty of them, in fact. The vast majority have to do with hiring the best people, and providing them with the tools they need to excel both in their careers with Long View, and their lives outside of work.At Long View, we create an environment of collaboration and support, of innovation and enthusiasm. We’re proud to say that we view each other as family. We’ve established a culture that’s built on Integrity, Competence, Value and Fun and that resonates through everything we do.

  • access
  • excel
  • hardware
  • twitter
  • windows