Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • New York City

Description

Job title: 12 Month Internship: eCommerce Analytics & Admin Intern 

Division: Active Cosmetics Division

Location: 10 Hudson Yards New York, NY

L’Oreal USA is looking for an eCommerce Analytics Intern to support the Active Cosmetics Division which includes La Roche-Posay, Vichy, Dermablend, SkinCeuticals, CeraVe, and AcneFree. The role is responsible for reporting and analytics for eCommerce, including establishing KPIs and standardized reports. This position will play a key role in identifying key insights with supporting data for existing initiatives, as well as utilizing data-driven recommendations to support growth in our CRM strategy. This is a key role that is one of the cornerstones of our company’s long-term vision and strategy. Among key success benchmarks for this role is to impact various metrics and generally provide a more relevant experience to our customers. The ideal candidate will have a strong understanding of CRM metrics including email marketing, mobile marketing and web marketing. This role will report directly into the VP of Ecommerce & Digital Marketing

 

RESPONSIBILITIES

Analytics:


- Own all website metrics tracking for internal corporate reporting purposes
- Conduct deep-dive analyses and design analytical initiatives that drive engagement and monetization
- Distribute monthly eCommerce & Website performance reports for La Roche-Posay, Vichy, Dermablend, SkinCeuticals, CeraVe, and AcneFree
- Manage all vendor purchase order setup, invoice tracking and reconciliation
- Manage promotional budget calendars and actualize budget trends
- Stay abreast of web analytics trends and best practices
Admin:


- Admin support of VPs Calendar
- Shadow VP in key meetings to capture relevant notes and follow-ups
SKILLS


- Highly analytical individual with excellent understanding of data management and ability to use Excel to organize data, create reports, and deliver meaningful insights & recommendations
- Solid understanding of digital marketing tactics (PPC, SEO, Display etc.) and metrics
- Experience in an eCommerce CMS (Salesforce Commerce Cloud / Demandware experience is a plus)
- Experience with a CRM System (Salesforce Marketing Cloud / Exact Target experience is a plus)
- Experience using Google Analytics, Coremetrics or other similar business intelligence tools
- Excellent written, analytical and communication skills
- Excellent project and time management skills; ability to effectively multi-task in deadline-oriented environment
QUALIFICATIONS


- Must have graduated within the past 12 months
- Exposure to beauty/lifestyle and/or luxury/fashion retail a plus
- Very advanced proficiency in using Microsoft Excel. Strong skills in PowerPoint
- Bachelor’s degree in an analytical discipline with related work experience in digital and data analysis, ideally with previous experience in an agency setting
 


We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please email USApplicationAccommodation@support.lorealusa.com. Please note this email will only respond to specific requests for assistance completing the application as a request for accommodation for a disability. All others will not be considered.

About the company

The L'Oréal Group is a French cosmetics and beauty company, headquartered in Clichy, Hauts-de-Seine. It is the world's largest cosmetics company, and has a registered office in Paris. It has developed activities in the field of cosmetics, concentrating on hair colour, skin care, sun protection, make-up, perfumes and hair care, the company is active in the dermatology, toxicology, tissue engineering, and biopharmaceutical research fields and is the top nanotechnology patent-holder in the United States.

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