- Entry level
- No Education
- Salary $18,000.00 - $30,000.00 unpaid work
Bachelor's degree or equivalent practical experience.
3 years of experience in a Business Analyst/Program/Portfolio Management role.
3 years of experience working in CRM and/or supporting a a global sales organization
Experience with Salesforce.com.
Experience in Salesforce.com, Sales Cloud, CPQ, Billing, SQL, and ERP.
Experience streamlining the processes and related system changes on lead to cash and identifying inefficiencies on current or proposed processes.
Understanding of sales and marketing business objectives.
Ability to develop and translate business requirements to functional requirements, identify gaps and execute testing of new, or modified, systems functionality or rules.
Ability to drive the end-to-end lifecycle of developing integration solutions, from conception, to launch, and post-launch support.
Ability to articulate solutions to business stakeholders, technical and non-technical people across all levels of staff and management. Excellent communication and problem-solving skills.
About the job
The Cloud Business Transformation Organization is responsible for programs that enable Google Cloud to go-to-market, enterprise ready, at Google scale. Our team partners with Product, Sales, Engineering, and other cross-functional partners to develop systems, tools, and processes. We empower our sellers and channel partners with the tools and data they need to be more productive and successful.
As a Direct Sales Business Process Analyst, you will work directly with Google Cloud teams to re-imagining the business processes and systems across Marketing, Sales, Support, and Partners, collaborating between the the Google Cloud business and IT teams. In this role, you will use strategic thinking and excellent business judgment to leverage an understanding of sales processes to guide decision making, solve challenges, and provide analytical insights to support strategic and tactical initiatives across the Cloud organization.
Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life.
Create business requirement documents, user stories, functional specifications, and user acceptance test scenarios.
Lead workshops to gather requirements using interviews, document analyses, requirements workshops, surveys, site visits, business process descriptions, use cases, business analyses, architecture diagrams and task/workflow analyses.
Interact, consult, and partner with members of the global Google Cloud business and extended teams including but not limited to Engineering, Business Intelligence, Sales, and Data Governance to identify and build solutions and processes.
Understand and design configuration and workflow for new processes and systems that maximize functionality and minimize customization.
About the company
Google is not a conventional company, and we don't intend to become one. True, we share attributes with the world's most successful organizations - a focus on innovation and smart business practices comes to mind - but even as we continue to grow, we're committed to retaining a small-company feel. At Google, we know that every employee has something important to say, and that every employee is integral to our success.
We provide individually-tailored compensation packages that can be comprised of competitive salary, bonus, and equity components, along with the opportunity to earn further financial bonuses and rewards. Googlers thrive in small, focused teams and high-energy environments, believe in the ability of technology to change the world, and are as passionate