Job description


  • Entry level
  • No Education
  • Salary to negotiate


Full Time. Location on Maui.

The purpose of this position is to present and promote cutting-edge communications and entertainment services to new and existing subscribers in door-to-door and retail environments. Services include all Spectrum products and services such as cable television, high-speed data and digital phone, etc.

Actively and consistently support all efforts to simplify and enhance the customer experience

Canvasses assigned address list(s) or areas in specified time period and solicits order for new or upgraded services.

Solicits interest in purchasing cable television, Internet and digital phone services by verbally and visually presenting services and rates to customers.
Initial contact must be made at the door, no telemarketing will be allowed.
Operates POV to assigned sales area. Ability to travel door-to-door on foot.
Utilizes general knowledge of city and map reading in order to travel to assigned territories.
Utilizes effective sales skills.

Completes customer orders and weekly sales activity reports.
Meets critical submission deadlines for both orders and reports.
Utilizes writing skills to manually report field data.
Utilizes tablet to electronically report field data.
Utilizes basic knowledge of mathematics.
Organizes and archives personal sales files.

Attends all department staff meetings as well as scheduled sales training sessions.
Utilizes verbal and written communication in order to provide and receive information.
Organizes material and prepares documents in a timely manner.

Regular attendance is required.

Skills/Abilities and Knowledge
Ability to read, write, speak and understand English at a very high level

Tablet and company cellular phone.
The Direct Sales Associate must have the following: 1) personal vehicle, 2) current proof of vehicle insurance coverage showing $25K for bodily injury and $25K for property damage; as required by company's risk management policy, 3) a valid Hawaii driver's license, and 4) an acceptable driving record.
Persuasive written and verbal communication skills.
Must have exceptional verbal and written presentation skills.
Ability to retain operational information and execute on high volume of sales.
Thorough knowledge of cable, internet, and digital phone products and rates, basic mathematics, city map reading.
Able to travel door-to-door and handle in-person sales issues and challenges.
Stable employment history.

High school diploma or equivalent required.

Successful inside and/or outside sales experience preferred. 1
Account management, route sales, door-to-door, and/or customer service experience is preferred.
May be assigned to sell one or more specific products (ie cable, internet, phone, etc.) or cover a specific area (ie residential, etc.)
May give presentation to small groups of people interested in cable television, Internet and digital phone services.
Utilizes working knowledge of cable television, internet, digital phone products, programming choices, and rates.
Clearly and effectively communicate services provided to customers.
Able to collect and submit balance and advance payments from customers.
Organizes, secures and submits customer payments efficiently.
Utilizes basic knowledge of mathematics.
Clear and concise verbal and written communication skills.
Performs other duties as assigned.

Driving and walking over long periods of time and distances.
Extensive climbing of stairs and stooping, bending, and light lifting.

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.

  • customer service
  • retail