Job description


  • Entry level
  • No Education
  • Salary $18,000.00 - $30,000.00 unpaid work
  • San Jose


What You'll Do
It’s an exciting time to be in Cisco’s Operations unit, where we stand at the forefront of digital disruption by driving the digitization efforts of both Cisco, our partners and our customers. Success and market leadership will require us to transform how Cisco will lead in this new digital era. By digitizing our business model and operating model, our team will enable Cisco's transformation, including software and recurring offers, to scale in accordance with industry leading standards and competitive differentiation.
As Director of Business Architecture, you will be an expert practitioner in the field and serve as a key member of the Strategy and Business Acceleration group within Cisco Operations. Business Architecture is a meaningful discipline at Cisco, sitting at the core of connecting our Corporate Strategy and Customer Experience to Business and Operating Model transformation.
You will operate at the vanguard of our value chain with the vision to move from strategy to execution.
At Cisco, Business Architects work cross functionally. You'll analyze how enterprise business capabilities need to interact and evolve to achieve our end-to-end Customer, Partner and Employee experience.
While centered in San Jose, you will collaborate across functions and geographies.
Who You'll Work With
You'll be accountable for Business Architecture Practice, leading curation and maintenance of E2E Business Architecture across Operations and with external Cisco business units.
Work in lock-step with IT, Data and Enterprise Architecture leaders to ensure 100% traceability and connectivity from Strategy and Value through Business, IT Data Architecture layers.
You will facilitate resolution of strategic Key Business Decisions and build deep and trusted relationships with partners internal and external of Operations, often executives.
Govern value-based prioritization of program roadmaps.
Understand the incremental contributions of different capabilities towards the corporate strategy, target experience and benefits realization.
You'll participate as a decision maker in Investment Portfolio planning.
Actively advising Exec Sponsors of strategic and operational opportunities based on Architectural insights and Business Model transformation value drivers.
Oversee a Business Architecture hub to define and drive Business Architecture principles, frameworks and methodologies for use across a federated Architecture community.
Who You Are
Someone who thrives in taking the most strategic business and complex problems from the point of inception through the different phases of discovery, solutioning and recommendation.
Skilled in process & dependencies analysis (policy, data and system), design of Enterprise wide options and execution recommendations.
Establishment of strong Executive level relationships and act as a beacon of leadership to connect the cross-functional Business architecture (Sales & Marketing, CX, Operations, IT, Finance, Tax, Legal and Engineering) community
Collaborative with impeccable communication and presentation skills at the Executive level, an active listener, and possesses the ability to synthesize high level information and concepts.
Able to collect, interpret and cluster relevant information from stakeholders in order to create and orchestrate relevant and innovative business architectures.
Capable of applying structured problem-solving methods (taking a large, complex problem and breaking it down into components, involve others as needed) to drive resolution.
Experience with As a Service business models such as Software
15+ years business architecture/ business design/consulting experience
10+ years experience with As A Service business models
5+ years of leadership or supervisory experience
You'll interact with Sales, Marketing, CX, IT, Engineering and Operations, therefore experience within one or more of these areas is a plus.
Why Cisco
At Cisco, each person brings their rare talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything – people, process, data and things – and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare,

About the company

At Cisco, transforming the way people work, live, play and learn also includes being a great place to work. For 17 years, we’ve been named a Fortune 100 Best Place to Work, one of a handful of companies included on the list since its inception. And, we are among 25 companies acknowledged as a world’s best multinational workplace.

We’re proud of this recognition because it means, at Cisco, you will enjoy working flexibly, using our own market-leading collaboration technology to drive innovation; taking advantage of numerous health and wellness resources; pursuing exciting career opportunities, and participating in programs to help your local communities or fulfill philanthropic interests. And, you’ll be doing all of this while being part of a global team that is making a positive difference in the world.

Learn why Cisco is a great place to work and what we offer you.

Companies in this sector