Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Oregon


Posting Details

Application Instructions Please read carefully before applying:You must provide all information requested on the application form (resumes will not be considered as a substitute for the application). Initial screening by Human Resources for minimum requirements is based on your APPLICATION ONLY (supporting documents will not be reviewed during initial screening). Incomplete applications will not be considered by hiring committees. You will have an opportunity to upload supporting documents for committee consideration during this online application process.

Position Information

Posting Number:06001664Position Title:Director of CAP (Career, Academic, and Personal Counseling) ServicesPosting Date:12/03/2019Closing Date:01/02/2020Open Until Filled (notes):Length of Position:12 months per yearAnticipated Start Date:March 2020

Position Type/Employee Class:AdministrativeFTE:1.0 FTESalary Level:Administrative Salary Level 27 (The position is included in a classification and compensation study. Changes to its assigned classification, requirements, job duties, and salary range may occur.)Starting Pay Range$66,495 to $79,162 per year plus exceptional benefit packageHours per Week:40 hr/wkWork Schedule:Typically 8:00am - 5:00pmDays of the Week:Typically Monday - FridayJob Summary/Purpose:Primary Purpose: Provide leadership and management in planning, implementing, and assessing of programs, policies and procedures related to CAP (Career, Academic, and Personal Counseling) Services. Develop and supervise the CAP Services team/staff. Provide leadership for the College’s advising system, a process shared between professional and faculty advisors. Foster a department culture of student-centered activity and student success.

• This is a 12-month exempt position at pay level 27 in the Administrative salary schedule.
• Requires flexible work schedule, which may include evenings and/or weekends as well as travel throughout the district.
• Requires the provision of official transcripts upon hire.
• Upon hire, must pass criminal and/or driving history; only information relevant to the position will be considered.

Essential Functions:Leadership, Supervision and Training

1.Develop, supervise, and oversee the College’s academic advising program. COCC’s advising model is shared between faculty and professional advisors. As such, work collaboratively with instructional leadership and faculty advisors to implement the academic advising program. Coordinate annual all-faculty and new faculty advisor trainings. Maintain an advising load, generally composed of exploratory students.
2.Oversee the College’s career development and job placement program, including supervision of the Career Services Coordinator.
3.Develop and oversee the contract with outside licensed mental health counselors. Provide leadership and coordination in the case of mental health emergencies or larger crisis counseling issues. Advocate for students with mental health issues.
4.Lead, supervise and train the CAP Services team. Responsibilities include team development, department vision and goal setting, staff meetings and retreats, and the hiring, evaluation, and training for all staff.

Department Management

5.Allocate staff, fiscal, and other resources in support of College goals and in accordance with higher education best practices and fostering an atmosphere focused on student success. To ensure access to programs and services, coordinate these services at all campus locations (Bend, Redmond, Madras, and Prineville) as well as in person, online, telephone, or other alternative delivery models.
6.Develop and monitor annual budget and associated planning processes in areas of responsibility.
7.Conduct annual and on-going assessment of CAP Services based on the department’s assessment plan and individual program evaluations.
8.Use appropriate technology tools to accomplish job responsibilities; foster an environment encouraging the use of technology to provide increased efficiency and services.

Partnerships and Collaboration

9.Collaborate with the Director of Admissions/Registrar and the Director of First-Year Experience to deliver a comprehensive and effective student onboarding process.
10.Foster and build upon effective partnerships including College faculty, instructional leadership, student services colleagues, and OSU-Cascades faculty and staff. Work collaboratively with CAP Services stakeholders and College committees in the development of policies and services to promote student success.

Administrative Functions

11.Participate in College, statewide and professional committees, task forces, and meetings.
12.Assist with other CAP Services and Student and Enrollment Services Division projects as assigned.
13.Perform other essential duties as assigned.

Knowledge, Skills and Abilities:Individuals must possess these knowledge, skills and abilities or be able to explain and demonstrate that the individual can perform the duties and responsibilities of the job, with or without reasonable accommodation, using some other combination of skills and abilities. The applicant must:

1.Ability to build an effective team through staff development and mentoring, setting department vision and goals, conducting regular staff meetings and an annual retreat, delivering annual evaluations, and related activities.
2.Ability to lead through a time of change by employing effective project management, decision-making and communication skills.
3.Knowledge of developmental advising, career decision-making process, assessment practices, and counseling standards.
4.Ability to work cooperatively with and contribute to a diverse workplace through ideas or experience.
5.Ability to establish positive and productive working relationships with students, staff and faculty. On occasion, work with circumstances that require effective negotiation, mediation, and conflict resolution or work with students exhibiting signs of stress.
6.Have or be able to acquire a deep understanding of COCC student policies and procedures related to admissions, placement, registration, graduation, grading, curriculum, and conduct.
7.Ability to address a high volume of multiple tasks and identify, prioritize, track, implement, and evaluate department and College initiatives, all the while working successfully with minimal supervision.
8.Ability to conduct program/service and department-level assessment in support of continuous improvement.
9.Ability to effectively utilize common MicroSoft applications (Word, PowerPoint, Excel) as well as the ability to learn and effectively utilize a student information system (Banner) and reporting software (e.g, Argos).
10.Able to communicate effectively, both orally and in writing, using the English language with or without the use of an interpreter, to individuals, small groups and large groups.

Physical Demands and Other Ergonomic Requirements:Working hours are typically Monday through Friday, 8 am – 5 pm (Wednesdays until 6 pm); occasional evening and weekend hours required, noting that this is a 12-month/year-round position. Computer screen work 50 percent of the time. Work is performed in an ordinary office, mostly sitting with extended standing and some lifting under ten pounds. All individuals are required to be able to perform the essential functions with or without reasonable accommodation.

Equal Employment Opportunity (EEO) StatementThe goal of Central Oregon Community College is to provide an atmosphere that encourages our faculty, staff and students to realize their full potential. In support of this goal, it is the policy of Central Oregon Community College that there will be no discrimination or harassment on the basis of age, disability, sex, marital status, national origin, ethnicity, color, race, religion, sexual orientation, gender identity, genetic information, citizenship status, veteran status or any other classes protected under Federal and State statues in any education program, activities or employment. Persons having questions about equal opportunity and nondiscrimination should contact the Equal Employment Officer, c/o COCC’s Human Resources office, 541.383.7216.

In support of COCC’s EEO statement, bilingual fluency in English and Spanish is considered a plus, along with experience working in a diverse multicultural setting.

Minimum Qualifications:1.Bachelor’s degree in communications, social sciences, business or related field.
2.Five years of progressively responsible experience within higher education student services or provision of other services to credit students.
3.Demonstrated experience working with a diverse student body and in researching and interpreting complex rules and regulations.

The College recognizes the value of skills and knowledge gained outside of formal higher education and paid employment. Applicants who do not meet minimum qualifications but present other qualifications or experience equivalent to those required will be considered and are encouraged to apply. To qualify under equivalency, applicants must indicate how they qualify under equivalency by responding to the supplemental question presented during the application process.

Special Qualifications:•Master’s degree in student affairs, counseling, or related field
•Academic advising, career services or personal counseling in a higher education setting.
•Community college experience

Special Instructions to Applicants:Finalists selected to interview may be required to provide a candidate presentation to the College campus community or complete a skills demonstration.

Note that you will be required to upload/create the required documents indicated in this posting at the time you apply. Unofficial transcripts are acceptable at application. It is the responsibility of the applicant to upload all required documents, including transcript(s). If you have questions please contact Human Resources at 541-383-721

  • access
  • cap
  • excel
  • spanish
  • word