Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Birmingham


What you’ll be doing...
Proactively monitor voice and data services and improve regional network element performance by resolving and improving mean time to resolution on issues that impact Verizon Wireless network services.
Monitor Key Performance Indicators (KPIs) on regional switch & data network elements; including Virtual applications, LTE, 5G, VoLTE, EBH, and COIN networks.
Ensure networks operate at peak performance, exceed Verizon Wireless (VZW) performance KPIs, and comply with all Maintenance Engineering configuration guidelines and directives.
Upgrade, integrate, and perform preventive maintenance on multiple vendor systems by utilizing knowledge of Linux, Unix, Openstack, Junos, and Cisco IOS.
Responsible for running standardized testing and reporting from the many networking tools used to baseline network element performance. The referenced tools include RTT (LTE, EBH), ELPT, SevONE, Brix, Netscout, and Irisview.
Proactively engage in troubleshooting and restoration efforts for all regional virtual applications and LTE network elements.
Responsible for reviewing nightly change controls and ensure that work conducted by sub-market Field and System Engineers are completed in a way that is not adversely affecting network services and complies with the documented written Mops.
Manage all Ethernet technologies and backhaul vendors to obtain root cause analysis for all outages, immediately obtain/create and distribute preventive procedures to avoid reoccurring outages, and works with stakeholders to drive the vendors to deliver the final resolutions/fixes required to prevent future outages.
Monitor and maintain -48VDC power plants, generators, HVAC and building automation systems.
What we’re looking for...
You'll need to have:
Bachelor’s degree or four or more years of work experience.
Three or more years of relevant work experience.
Knowledge of IP addressing, subnetting, network segmentation (VLAN), MPLS, and virtual routing instances.
Even better if you have:
A degree.
Four or more years of experience in same or related discipline.
Cisco CCNA, Linux and Red Hat certifications.
A proactive work style with the ability to set priorities, work independently and with a diverse group of professionals.
Proven initiative to independently identify issues, come up with timely, creative solutions, and own issues through resolution.
Thorough knowledge of the Verizon Wireless voice and data testing platforms and testing methodologies.
Fundamental knowledge of data networking platforms including switching and routing technologies including BGP, MPLS, OSPF, VLAN’s.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

About the company

For more than 100 years, Verizon has been at the center of the communications revolution.
Verizon is one of the largest communication technology companies in the world.

We help people, businesses and things communicate better.

The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers. We’re also bringing technology and hands-on learning opportunities directly to kids who need it most. Our goal is to inspire tomorrow’s creators to use technology to build brighter futures for themselves, their families and the world.

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