Job description


  • Entry level
  • No Education
  • Salary $114,771.00 - $145,479.00 gross per year
  • Seattle


The Facilities Management Division (FMD)has a temporary development opportunity as theBuilding Operations Section Manager. This is a Special Duty/Term Limited Temporary (TLT) position open to all qualified King County employees. The term of the Special Duty/TLT should last approximately 6 months while Career Service recruitment is underway.

If you are selected for the in-person interview,you mustbeavailable on November 27, 2019 between 10 a.m. and 1 p.m.

The Building Operations Section (BOS) is the largest section of theFMD with a diverse staff of approximately 230 employees. The section is responsible for providing a full range of building maintenance services (interior and exterior maintenance, preventative maintenance, break down maintenance, landscape maintenance and custodial services) in more than 35 buildings across the county with a combined total of 3.2 million square feet of space.

Our ideal candidate possesses strong leadership and organizational development skills and is strategic in their thinking.

We are seeking employees whose behavior is consistent with the FMD vision, mission, and values.

To learn more about the FMD, please click on this link:


- Lead the day to day operations of the section. Ensure operational units meet their deadlines and obligations.
- Provide leadership and direction to the section in performance management, labor relations, hiring, and disciplinary recommendations.
- Ensure that key division initiatives designed to enhance consistency, accountability, and customer service (e.g., the computerized maintenance management system, service level agreements, productivity initiatives, and performance measures) are in place, fully operational, and in use by staff to facilitate the ongoing management of building operations and tenant relations.
- Promote effective labor and employee relations. Participate in and support the negotiation of collective bargaining agreements, contract implementation and contract administration, including grievance processing.
- Develop and implement operational business plans and budgets and ensure the most efficient and effective allocation of resources between preventative maintenance, emergency response and small-scale construction projects.
- Direct emergency response operations and ensure facility operability as required during emergency activation and/or during emergency declarations.


- Progressively responsible work experience providing leadership to an organization including the use of organizational development tools and principles.
- Experience managing building operations or business operations that include diverse functions spread over a broad geographical area.
- Experience in directing emergency response operations.
- Ability to supervise multiple levels of staff including coaching, mentoring, priority-setting, and measuring and evaluating work product.
- Experience maintaining composure during complex, sensitive and/or political situations.
- Experience meeting the expectations and requirements of internal and external customers through the establishment and commitment to service level agreements.
- Experience in service delivery process improvement, and the establishment of performance standards and work efficiencies.
- Strong communication skills, presentation skills, and the ability to interact with various audience at all levels.
- Ability to make sound decisions in a timely manner.
- Ability to prioritize work, creating direction and focus.
- Familiarity with working in a unionized work environment.

A completed King County application (paper or electronic) is required.We highly encourage all applicants to also provide a cover letter and resume.

If you have any questions about this, please contact Tricia Morrison by email at or by phone at 206-477-9441.

The selected candidate must successfully passa fingerprint based background investigation conducted by the Department of Adult and Juvenile Detention.

This position is not represented.

This position is exempt from the Fair Labor Standards Act and therefore is not overtime-eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. – 5:00 p.m., Monday through Friday.

  • coaching
  • customer service
  • recruitment