Job description


  • Entry level
  • No Education
  • Salary to negotiate


Position Description

If you want to achieve more in your mission of health care, you have to be really smart about the
business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.(sm)
The Facility Manager (FM) role will support ProHEALTH Care, a subsidiary of OptumCare, primarily located in Long Island, NY.   This role is responsible for the day to day facility support of the ProHEALTH Care portfolio consisting of over 300 locations and over 1 million square feet including primary care, surgery centers, specialty and office.  This position reports to the Regional FM. This position will drive planning, performance management, customer relationship management and financial oversight for Facility Management (FM) services including environment of care; lifecycle asset management, facilities maintenance and management; infrastructure capital planning; engineering and operations; and energy management and sustainability programs as well as support physical security. The FM will collaborate with ProHEALTH Care management and operations and Real Estate Services OptumCare (RESOC) Portfolio Management, Transaction Management, Project Management, RESOC vendor partners and Enterprise Sourcing and Procurement to efficiently support ProHEALTH Care facilities. The FM may lead a team including, AFM, administrative staff, engineers, technicians and/or vendor partners in the execution of these responsibilities.
Primary Responsibilities:
Act as the primary point of contact for OptumCare Real Estate (RESOC) locally including ongoing relationship management with local business executives, providers, clinic managers and office support staff by meeting periodically to align on performance, service levels, and upcoming event/project support. Ensure satisfaction with delivery of FM services
Coordinate and oversee all operational aspects of a multi-site health care portfolio including patient-facing and administrative locations. This will include but is not limited to periodic inspections to ensure that all sites are clean, orderly, compliant, and in good repair
Collaborate with RESOC Governance and Enterprise Sourcing and Procurement to define consistent, portfolio wide SOWs and SLAs for vendor performance.  Provide direct oversight and management of vendor performance.  Meet with vendor partners to inspect work performed and track KPIs to ensure compliance with SOWs.  Engage vendor partners as needed to help define corrective actions and performance improvements
Provide feedback to Regional FM for quarterly business reviews including performance metrics, staff feedback, and inspection results
Develop and manage annual OPEX budgets and identify opportunities for cost saves/avoids throughout the year.  Provide input several times throughout the year for forecasting of financial performance
Provide input for multi-year capital planning by performing physical site assessments as well as property inspections
Collaborate with the planning, project, and transaction teams for project scope development, bidding, vendor selection, project delivery, and project closeout
Act as PM for small projects with limited scope.  Coordinate on-site resources, schedules and contractors.  Provide proactive communication of schedules, scope of work, and vendor access requirements and coordinate all security needs for vendor access controls.  Ensure on-time and on-budget project delivery
Coordinate with landlords to ensure LL provided services are in accordance with lease requirements and to the satisfaction of the local staff
Provide leadership to direct reports; set goals for ongoing development and continuing education, increase employee engagement and improve performance

Required Qualifications
7+ years of facility management experience with at least 3+ years in a leadership position
Knowledge of federal, state, and local codes and ordinances
Preferred Qualifications
Bachelor’s degree
7+ years of facility management experience in a healthcare environment with 5+ years in a leadership position
Knowledge of standards for compliance with accrediting agencies
Certified Healthcare Facilities Manager (CHFM) certification
CMMS software experience ( Corrigo preferred)  
Experience with  project management
Experience managing maintenance programs in a multi-facility portfolio
Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change

About the company

Our mission is to help people live healthier lives and to help make the health system work better for everyone.

A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, we’re doing a lot of good for more than 85 million people worldwide.

Our biggest point of differentiation is our people - and the collective talent, energy, intelligence and drive our force of 188,000 individuals around the world bring to our mission every single day. So, how do we do it? With our every action, interaction and intention that demonstrates the five fundamental values that guide everything we do:

• Integrity
• Compassion
• Relationships
• Innovation
• Performance

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