- Entry level
- No Education
- Salary to negotiate
For over 125 years, ASCO Power Technologies has been pioneering every major product innovation in power transfer technology. Today, we are an industry leader in the manufacturing of automatic transfer switches, industrial control products and power control systems, and the world leader in emergency and standby power transfer solutions. We are the Power Authority - committed to providing a full range of quality-driven products backed by 24-hour nationwide service support.
ASCO Power Services, Inc., the exclusive O.E.M. service provider for ASCO Power Technologies, the industry leader in the manufacturing of automatic transfer switches, industrial control products and power control systems, has an exciting career opportunity for a Field Service Technician for the organization based out of the Honolulu, Hawaii area.
A Field Service Technician (FST) is responsible for providing preventative maintenance and repair services on ASCO equipment located at the customer’s establishment. The FST1 is required to have a basic understanding of mechanical and electrical systems and components, as well as, a fundamental understanding of the tools and processes required to complete system maintenance and repair activities.
Field Service Technicians are responsible for delivering high quality service and customer satisfaction, as well as, working well with the team and providing support/coverage as per business needs.
Maintenance and repair of Automatic Transfer Switches (ATS):
Demonstrate basic ATS knowledge, understanding of the sequence of operation and elementary diagram
Demonstrate an understanding of a one line diagram
Demonstrate the ability to independently perform startup on all ASCO ATS models, excluding closed transition, softload and medium voltage (MV).
Demonstrate the ability to connect and communicate with a laptop to download control panel settings and upload firmware upgrades
Report to jobsite under the instruction of an experienced Field Service Technician to receive on the job training for ATS maintenance, ATS troubleshooting and repair, and ATS start ups
Service Administration and Reporting
Demonstrate the ability learn applicable business systems, complete all administrative responsibilities and meet established deadlines. This includes but is not limited to,
Service orders – enter all pertinent job information (e.g., customer, time, actions taken, expenses)
Business expense and receipt submittal for approval and processing
Vehicle mileage reports
Timesheet submission in an accurate and timely manner for approval
Maintain and perform the annual inventory review accurately and identify replacement parts
Satisfactory completion of internal safety audit
Adhere to the Field Operations Employee Handbook, the Field Safety Manual, and the Fleet Vehicle Policy
Adhere to ASCO’s professional dress code thereby representing ASCO Services appropriately
Arrive promptly at workplace and customer sites
Complete all training requirements:
Demonstrate the willingness and ability to complete all on-boarding training requirements and annual retraining as needed.
Basic Electrical Safety Training
CPR / First Aid / AED training
Complete all assigned online courses
Complete basic ATS training course
Strong written and verbal communication skills are required to communicate in an effective and professional manner with internal and external clients
Ability to work independently without close supervision
Possess and maintain a valid driver’s license
Must be willing and able to work nights, weekends, and holidays, as needed to meet customer requirements.
Ability and willingness to review emails/answer calls periodically on the weekend
Travel is required. Willingness to travel outside of assigned territory, including overnight stays, as necessary to meet customer requirements.
While performing FST job duties, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl, talk, hear and smell. The FST is frequently required to sit, climb or balance. Required vision abilities include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have the ability to regularly lift
About the company
Schneider Electric SE is a European multinational corporation that specializes in electricity distribution, automation management and produces installation components for energy management. It is headquartered in Rueil-Malmaison, France and is also based at the World Trade Center of Grenoble.
Schneider Electric is the global specialist in energy management and automation.
Schneider Electric develops technologies and solutions to make energy safe, reliable, efficient, productive and green. The Group invests in R&D in order to sustain innovation and differentiation, with a strong commitment to sustainable development.