Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Nicholasville

Description

Company Name:Kroger Stores


Position Type:Employee


FLSA Status:Non-Exempt


Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.


Essential Job Functions:
· Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers


- Promote Corporate Brands to customers
- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions
- Responsible for being visible and actively greeting, engaging and assisting customers
- Process customer transactions through the check lane quickly, accurately, and efficiently. Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy
- Understand and adhere to the company's limits on cash shortages/overages and work honestly and effectively to control loss
- Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, Fireworks, Videos)
- Report pricing discrepancies to the File Maintenance clerk
- Return merchandise to store shelves
- Ensure customer returns/exchanges are handled to satisfy customers while in compliance with company policies
- Follow established policies and procedures for postage stamps, money orders, gift cards, lottery, Western Union money transfers, Ticket Master
- Handle funds, coupons and tenders according to company policy
- Greet and invite customers to use Self-Checkout, anticipate needs, provide assistance, engage and thank customers for shopping with us
- Demonstrate new features to customers
- Responsible for reducing customer interventions at Self-Checkout
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
- Adhere to all local, state and federal laws, and company guidelines
- Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

- Customer service experience
- Second language (speaking, reading and/or writing)


Education Level:None


Required Certifications/Licenses:None


Position Type:Part-Time


Shift(s):Day; Evening


Regions:Midwest


States: Kentucky


Keywords:


Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.


Company Overview


Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.


Posting Notes: KY||Nicholasville|| 200 E Brannon Rd ||40356 || Kroger Stores||[[mfield2]]||Customer Service ||Employee|| Non-Exempt || Part-Time|| None

  • education
  • fireworks
  • marketing
  • orders
  • retail

About the company

Kroger, one of the world’s largest retailers, employs more than 339,000 associates who serve customers in 2,425 supermarkets and multi-department stores in 31 states under two dozen local banner names including Kroger, City Market, Dillons, Jay C, Food 4 Less, Fred Meyer, Fry's, King Soopers, QFC, Ralphs and Smith's. The company also operates 789 convenience stores, 337 fine jewelry stores, 1,109 supermarket fuel centers and 38 food processing plants in the U.S. Kroger also operates over 80 “The Little Clinic” retail healthcare sites inside select Kroger, King Sooper and Fry’s stores.

Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations in the communities it serves. Kroger contributes food and funds equal to 160 million meals a year through more than 80 Feeding America food bank partners. For more information please visit Kroger.com.