Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Anchorage

Description

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FULL-TIME STATION ASSISTANT
Ref: req70398

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Deliveries and Logistics Company and the 7th largest employer in the world.  In fact, Business Week just named DHL "one of the best companies to launch a career.” 

DHL Express is currently hiring for an FULL-TIME STATION ASSISTANT for our ANCHORAGE, ALASKA Service Center. Operation Agents provide operational management and support at service center location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments. He/she also ensures compliance with safety, security, regulatory, and company policies.
 
Key Tasks:
Provides customer service, sales and operational support for the Service Center 
Answers phone and greets visitors 
Resolves billing problems in relation to the Service Center 
Researches shipment tracking requests and provides feedback; attempts to resolve misplaced shipments 
Communicates with Sales/Service to resolve customer problems 
Assists with operational procedures including sorting, loading/unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting/securing over-the-counter payments 
Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules 
May process or prepare import/export documentation and assist in the customs clearance process in some marketsSkill & Qualifications:
High School Degree or Equivalent required 
Previous experience in customer service/support or related field  
Strong Communication Skills (both oral and written) 
Proficient in Microsoft Office Products (Outlook, Excel, Word) 
Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to work.Physical Requirements:
Must be able to lift up to seventy (70) lbs. occasionally 
Must be able to lift forty (40) lbs. frequently 
Must be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedly

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.

FACTS AND FIGURES

Division EXP - USA
Business Unit DHL Express US
Location Anchorage, AK
Job Type Warehousing, Package Handling & Distribution
Career Level Operatives
Responsible for
Reports to Station Service Manager
Target Hire Date 11/20/2018
Employment Type Permanent Full-Time
Contract Type
Working Hours 9:00am- 4:00pm (Monday)
Shift Requirement Day time only
Relocation Offered
Travel Required
Travel Extent
Work Permit Required Yes

About the company

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 285,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.

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