Job description


  • Entry level
  • No Education
  • Salary $17.10 - $19.80 gross per hour
  • Princeton


Robert Half Technology has an urgent need for a Help Desk Analyst. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Pennington, New Jersey area and is a long-term temporary-to-full-time opportunity.

What you get to do every day

- Respond and follow up on technical help tickets submitted via phone, email, and walk-ups

- Independently investigate and implement solutions to technical issues

- Identify recurring technical issues and propose solutions to address the root of the problems

- Provide IT support for operating systems, productivity software, and a variety of other applications used internally

*For immediate consideration, please email

- Background in installing and configuring operating systems, networked and local printers, and business applications

- Experience with IT support ticketing systems

- Ability to simplify complex problems and build solutions

- Strong familiarity with MS Windows 10

- Microsoft Windows 8 experience

- Comprehensive knowledge of MS Windows 7 in an Active Directory environment

- Basic networking concepts

- Microsoft Windows 8 experience

  • active directory
  • software
  • windows
  • windows 7
  • windows 8

About the company

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