Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Jersey City


We are currently recruiting for a full-time Receptionist to join the Front Office Team at the Grand Jersey Hotel and Spa. Working hours are 40 to be worked over 5 days per week.
Duties & responsibilities of a Receptionist:

As Receptionist you will be expected to provide exceptional customer service and information to our guests, as well as liaising efficiently with all other departments in the hotel to ensure the smooth running of the Front Office.

Your role will involve checking in and out guests and you will be responsible for ensuring that the departments runs efficiently whilst you are on shift. Other duties include, answering the telephone, banking responsibilities and dealing with reservations accurately and promptly.

Competencies of a Receptionist:

The ideal candidate will have excellent customer service skills and be polite and friendly.

Applicants must be flexible as shift patterns will vary. The department is manned 24 hours, typically shifts will be from either 7am to 3.30pm or 3.00pm to 11:30 pm including weekends.
Previous experience in a Receptionist role, and competence in a hotel system (Opera, Fidelio etc) is very desirable.

Grand Jersey Hotel & Spa is a stylish, chic and contemporary 5 Star Hotel, guaranteeing guests an exceptional experience. The hotel offers the ultimate in comfort and luxury through a combination of award winning restaurants including the fine dining restaurant Tassili, an exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey Hotel & Spa also features the innovative Park Suites - a dedicated business centre with private cinema, meeting rooms and flexible event spaces. The hotel couldn't be better situated in St Helier, overlooking the majestic St Aubin's Bay and within a few minutes walk of the beach, shopping and leisure.

Hand Picked Hotels is a collection of 19 country house hotels throughout the United Kingdom and Channel Islands. With welcoming and charming service delivered in inspirational surroundings, our guests are encouraged to feel at home, relax, kick off their shoes and indulge!

Our core values of family, individuality, initiative, welcoming and local engagement are not just words - it’s what we do - every day.

Candidates must be eligible to live and work in the UK.

  • customer service
  • receptionist