Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Erlanger


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Are you looking for an Insanely Customer-Centric Culture? Do you have a passion for People? Are you an innovative Human Resources Leader?  If you said “YES” to all three questions, we have a position for you on our DHL EXPRESS America’s HR TEAM!

We currently have an opening for a HUMAN RESOURCES SENIOR MANAGER. Based at the CVG Hub, Erlanger KY the leader that can excel in this role will ensure that we continually look for new approaches to improve performance, productivity and culture while continually questioning how and why things are done, drawing conclusions and acting on ways to improve the business & work environment.  “Excellence. Simply Delivered” isn’t just a saying at DHL, it’s how we do business.  You will discover the excitement of being a key member of the DHL America’s HR Leadership team in one of the Top Ten Largest companies in the world.  Here, you will collaborate with other HR Professionals, Senior Business Leaders of the organization, and Regional Executives to build the future of DHL in the Americas.

How will you contribute to the success of DHL?

As a Passionate HR professional you will use your energy and enthusiasm to partner DHL Express CVG Hub HR Leadership team to:

Provide HR guidance and counsel to business leaders throughout all phases of the change management life cycle (i.e. structure changes and DHL cultural changes).
Act as a HR consultant to your client groups and provide input on the HR implications of strategic and operational decisions and plans.
Provide valuable input and expertise to your client groups in terms of employment legislation, policies and practice.
Maintain a strong focus on employee relations, performance management, engagement and retention activities.
Partner with the business leaders and leverage the COE to proactively identify talent management needs and workforce planning strategy.
Manage and implement HR activities across the employee life cycle consistently with COE and Shared Services as follows: Workforce Planning, Compensation & Benefits and Salary Proposals, Development,  Performance & Talent Management , Employee Engagement and EOS (Employee Opinion Survey).
Directly supervise two or more staff (on multiple shifts); responsible for hiring, coaching, training, and developing subordinate staff.
Directs and supports internal employee investigations; partnering with multiple internal stakeholders.
Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.
Manages human resources generalists or specialists with combined responsibility for several human resource functions such as employment, compensation, training, equal employment/affirmative action, records, safety and health, benefits and employee services.
Supports a diverse cross-cultural work force.
Must have the flexibility to work multi-shift schedule to include weekends, holidays, and 3rd shift
Do you have what it takes?

Bachelor's degree in related discipline and a minimum of 10 years of increasingly diverse or complex applications in field of expertise or MS/MA and generally at least 8 years of experience in related field.
Professional certification required in some areas.
Demonstrated leadership ability to work in a matrix environment with senior management
Proven ability to interpret customer/employee needs as well as negotiation and influence skills
Leadership skills must include collaboration, innovation and partnership
Able to cope under pressure with sometimes conflicting priorities
Demonstrated leadership ability to work in a complex environment

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available

Facts and Figures

Division EXP - USA
Business Unit DHL Express US
Location Erlanger, KY
Job Type Warehousing, Package Handling & Distribution
Career Level Senior Managers
Responsible for 1-5
Reports to HR Director
Target Hire Date 9/13/2018
Employment Type Permanent Full-Time

About the company

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 285,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world's leading postal and logistics Group, Deutsche Post DHL and encompasses three divisions: DHL Express, DHL Global Forwarding, Freight and DHL Supply Chain.

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