- Entry level
- No Education
- Salary $47,928.00 - $70,956.00 gross per year
- UNION COUNTY, IL
Description of Duties/Essential Functions
Under direction, administers a highly sensitive program function for the Anna Processing Center. Provides prompt and accurate information regarding services offered by Department of Human Services (DHS) to inquiries received on a loll-free information line and through electronic inquiries from the general public, persons seeking services from DHS, out-of-state agencies and the news media. Performs professional casework activities in providing public assistance services available from requirements for public assistance using the Integrated Eligibility System, issues supplemental benefits or completing overpayments and completes case documentation. Performs highly technical research, interpretation and analysis of federal and state statutes, regulations, rules and policies for evaluation, identification and resolution of systemic barriers interrupting service levels for individuals. Works with central level bureau, offices, divisions and Family
Community Resource Centers (FCRCs) to perform advisory functions to maintain and interpret Department programs. Utilizes Spanish speaking/bilingual skills in responding to inquiries from the general public, etc.
Requires o bachelor's degree in psychology, sociology/anthropology, social welfare or a closely-related field, Requires one year professional casework or crisis intervention experience in a social service agency or successful completion of an agency-sponsored training program. Qualifying state employees in (he Upward Mobility Program shall have the stated requirements of this classification waived by successful completion of a qualifying examination. Requires ability to speak Spanish at a colloquial skill level.
Work Hours & Location/Agency Contact
8:30 am – 5:00 pm (M-F)
Anna Statewide Processing Center
Choate Mental Health, Oak Hall
Anna, IL 62906
Full Bargaining Unit Range – $47,928.00- $70,956.00
Current Bargaining Unit Employees – Collective Bargaining Agreement language applies
Where to Apply:
Include posting ID # and bidders names in subject line when applying
Bureau of Employee Services
100 South Grand Ave East, 3rd floor
**PLEASE SEE NEW CMS GRADING PROCESS BELOW**
CANDIDATES MUST SUBMIT A SEPARATE BID FORM AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR.
CURRENT STATE EMPLOYEES seeking a promotion: Effective November 1, 2019,CMS Examining will no longer accept CMS-100B applications submitted directly from Applicants. Current state employees seeking a promotion should submit an official position vacancy bid form and CMS-100B (version dated 7/2019 or after) to the Agency Contact address listed above. Older versions of the CMS-100B will not be graded or returned to applicants. FAILURE TO COMPLETE AND SUBMIT THE NEW CMS100-B VERSION DATED7/2019 OR AFTERWILL RESULT IN YOUR APPLICATION BEING REJECTED.
CURRENT STATE EMPLOYEES seeking a reduction, Former State Employees, and Non-State Employees: - Submit anOfficial Position Vacancy Bid Form and CMS-100 Employment Application (version dated 7/2019 or after) to the Agency Contact address listed above. A separate Bid form and Application is required for each Posting/Bid ID or your bid will be rejected. FAILURE TO COMPLETE AND SUBMIT THE NEW CMS100 VERSION DATED7/2019 OR AFTERWILL RESULT IN YOUR APPLICATION BEING REJECTED.
CURRENT STATE EMPLOYEES seeking a transfer: Submit anOfficial Position Vacancy Bid Form, Transfer Request, and CMS-100 Employment Application (version dated 7/2019 or after) to the Agency Contact address listed above. A separate Bid form and Application is required for each Posting/Bid ID or your bid will be rejected. FAILURE TO COMPLETE AN
How to Apply
Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at Work4Illinois@Illinois.gov or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).
Additional Documentation for Human Services Caseworker:
Option SS - Spanish Speaking
Additional Title and Exam Information
These documents are in PDF format and can be viewed using Adobe Reader.
NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.