Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Mount Olive


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Infrastructure Sr. Analyst

LOCATION:  Mount Olive, NJ, US
JOB CATEGORY:  Information Services
A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


Job Purpose

The jobholder will provide expert support for the Mars DT servers and cloud platform global infrastructure, housing some critical business systems at Mars Inc. She/he will lead architecture/technical activities in this area as well work in our off-shore service management and project activities.


She/he will be working closely with other technical associates and contractors as part of a global team to complete the technical day-to-day activities. The primary focus will be on Windows Server, Cloud platform and VMware technologies during the Americas region time zone creating a high level of automation to enable a larger scope scalability, defining, agreeing and deployment improvements in capacity, performance and lifecycle areas. In addition there will be close interaction with key customers, mostly application support teams, help desk, and other technical teams primarily in the same region but also across the globe.


This position is fully accountable for maintaining and improving the current infrastructure while bringing automation and optimization.


Key Accountabilities

Line Management
Manage activities for Third-Party off-shore company
Propose team processes (and associated metrics) improvements based onto the ITIL v3 framework, COBIT and Security Best Practices

Budget Management

Regional/Global Leadership
Represent the team to other technical teams within the organization
Potential tech lead for one of the areas listed

Technology Management
Predictive Analysis
Capacity Management
Performance Management
Lifecycle Management
Risk Management
OS Skills – Windows Servers
Experience with Data Center Infrastructure

Knowledge Management
Work closely with her/his global peers to ensure team work and knowledge sharing
Maintain the team knowledge for the technical landscape including the Associate knowledge as well as all knowledge databases (e.g. SharePoint and Microsoft Teams)
Continuously develop self and team knowledge for hosting relevant technologies
Develop team knowledge and processes according to the industry best practices such as ITIL v3
Develop team knowledge towards the industry newly adoption such as Design Thinking, Agile, Scrum, Artificial

About the company

Mars is an American global manufacturer of confectionery, pet food, and other food products and a provider of animal care services, with US$33 billion in annual sales in 2015,and is ranked as the 6th largest privately held company in the United States

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