- Entry level
- No Education
- Salary $18,000.00 - $30,000.00 unpaid work
- San Francisco
As a Systems Engineer based in our San Francisco, CA headquarters, you will team up with a Cisco Meraki Sales team to assist with technical sales activities for new and existing opportunities. You will utilize your in-depth knowledge of Cisco's Cloud Networking solutions to demonstrate competitive advantages over industry players to both prospective customers and partners. This position provides career development through the direct daily interaction with customers and partners, opportunities to travel in territory for customer and partner visits, and the internal cross function collaboration with the Product Management, Product Development/Engineering, Technical Marketing and Sales teams.
Act as a technical resource to the Meraki Sales team for all technical pre sales activities and product related inquiries
You will conduct online product demonstrations, answer technical questions, contribute to proposals, analyze clients’ needs, and develop technical solutions in a pre-sales environment
Become the technical subject matter expert on Cisco’s Cloud Networking products, features, functions, and benefits, while being able to share that knowledge with audiences at all levels of clients (from IT Manager to CTO)
Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience
Work with the Cisco Meraki Sales team on strategic sales initiatives (customer outreach, Channel training, etc.) to grow business in targeted regions
Understand customer and partner requirements to then successfully present and deploy full stack Meraki networking solutions
Create design/deployment guides for both external and internal audiences
Systems Engineers at Cisco Meraki are a critical component of the sales team and as such, are compensated on the results of the team they support
Desired Skills and Experience
Proven track record of 1-3 years in a sales engineering capacity or 3+ years in an enterprise networking engineering/administration role
Expert knowledge in full stack networking, wireless site surveys, large campus network design, network security strategies, capacity planning, and common networking deployment challenges
Expert knowledge in end-to-end network troubleshooting, including packet level analysis via wireshark/pcap, packet construction, etc.
Familiarity with UTM/security features and functionality (IDS/IPS, dynamic VPN’s, content filtering, packet inspection, NAC, ACL’s, QoS)
Familiarity with WAN design (MPLS, BGP, IP VPN’s)
Familiarity with campus LAN design including building redundant networks, routing protocol design, and high availability strategies (multicast, VLAN’s, RSTP, OSPF, VRRP, DHCP, TCP, UDP, ARP, DSCP, AAA/RADIUS)
Familiarity with wireless networking fundamentals including site survey activities, high density planning/troubleshooting, and roaming (802.11a/b/g/n/ac, WPA2, 802.1x, EAP, 802.11r, PMK, OKC, 802.11e/WMM, BYOD)
Bonus experience/interest: captive portal design, JSON, REST, XML, SAML, SQL
Understanding of technical sales activities, challenges, and enablement strategies preferred
Exceptional communication skills, both verbal and written
Strong organizational skills with the ability to multi-task and set priorities
CCNA, CWNA, CCNP, CCDP, CCIE are a plus
Bachelor or Master’s degree in Computer Science, Computer Engineering or a related discipline
Must be authorized to work in the U.S.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
About the company
At Cisco, transforming the way people work, live, play and learn also includes being a great place to work. For 17 years, we’ve been named a Fortune 100 Best Place to Work, one of a handful of companies included on the list since its inception. And, we are among 25 companies acknowledged as a world’s best multinational workplace.
We’re proud of this recognition because it means, at Cisco, you will enjoy working flexibly, using our own market-leading collaboration technology to drive innovation; taking advantage of numerous health and wellness resources; pursuing exciting career opportunities, and participating in programs to help your local communities or fulfill philanthropic interests. And, you’ll be doing all of this while being part of a global team that is making a positive difference in the world.
Learn why Cisco is a great place to work and what we offer you.