Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Cary

Description

What you’ll be doing...
The primary goal of this position is to support the Managed Services Citrix platform. Responsibilities include a wide range of activities including the planning, implementation, design, capacity management and operational support for Citrix Netscaler and Xenapp platforms supporting Verizon Managed Services applications and tools.

You will collaborate with Operations Systems Support, Infrastructure, Project teams, IT, Operations and Product teams. Activities including Change, Incident, Problem and Risk Management. You will be expected to own and drive resolution of highly complex user and application issues both during normal business hours and off-hour escalations or maintenance activities.

Responsible for translating functional business requirements into a technical solution that conforms to global design standards.
Research developments in their assigned technology disciplines, determines business requirements, proposes changes, and develops migration and implementation plans as needed.
Understand and effectively articulate the implications and impact that proposed architectural changes will have on the business.
Develop lab scenarios to mock user environments and test components of proposed solutions.
Install, test, maintain, and upgrade network operating systems software and hardware in accordance with department policies.
What we’re looking for...
You'll need to have:

Associate's degree or two or more years of work experience.
Three or more years of relevant work experience.
Three or more years of Citrix technology.
Knowledge with Citrix products, CLI commands and architecture.
Experience with configuration, deployment, and administration of Citrix Netscaler 11.0 and XenApp 7.8.
Experience planning and implementing enterprise Citrix solutions.
Knowledge of Windows Operating Systems and Active Directory.
ITIL v3 Foundation certification achieved within the first 6 months of start date.
Willingness to be on call and to work a flexible schedule, including weekend’s holidays.
Even better if you have:

A degree.
Five or more years of relevant work experience with Citrix technology.
VMware/Linux experience.
Experience with Scripting, Database and Queries.
Network experience (Cisco).
F5 load balancer administration experience.
TDI ConsoleWorks administration experience.
Solid teamwork and interpersonal skills and ability to communicate verbally and in writing with customers, associates, vendors, and management.
Strong analytical, problem-solving, and conceptual skills.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

About the company

For more than 100 years, Verizon has been at the center of the communications revolution.
Verizon is one of the largest communication technology companies in the world.

We help people, businesses and things communicate better.

The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers. We’re also bringing technology and hands-on learning opportunities directly to kids who need it most. Our goal is to inspire tomorrow’s creators to use technology to build brighter futures for themselves, their families and the world.

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