Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • New York City


What you’ll be doing...
Perform network moves, adds and changes as called for in customer tickets; troubleshoot incidents as called for in customer reactive and ENOC proactive tickets; support the installation, configuration, administration, upgrades, and maintenance of Cisco, HP, Aruba, Palo Alto, F5, and Riverbed technologies; assist Senior Engineers and SOC with Firewalls, Load Balancers and Network Accelerators; monitor, analyze, troubleshoot, and evaluate network-related problems; manage the performance and optimization of networks and systems; support Network Engineers, Security Engineers and Project Managers with network projects through all stages including defining/gathering requirements, drafting/presenting technical proposals, weighing risks and rewards against value and costs, deployment and maintenance of solutions; coordinate with project management and engineering on major systems events such as application upgrades, launches, load tests and deployments; understand and communicate the impact of technical decisions on the business; prepare technical reports, client presentations, network documentation, and manuals; follow required incident management, change management and service request management policies and procedures and documentation requirements; utilize ETMS ticketing system to manage assigned work queue and document incidents and service requests; utilize network management and utilization reporting tools; be familiar with the locations and wiring plants for assigned metro area; provide site visits/surveys and physical verification of CPE; rack and stack equipment.
What we’re looking for...
Associate’s or foreign equivalent degree in Information Technology, Network or Computer Engineering, Computer Science, or a related field and 3 years of experience with LAN/WAN/MAN network monitoring, configuring, routing, switching, troubleshooting, load balancing, log analysis, and network performance analysis; and using Cisco, HP, Aruba, Palo Alto, and F5 technologies including F5 Big IP load balancer, Palo Alto/Cisco ASA/Checkpoint Firewalls, Cisco and Aruba wireless controllers, Netbrain and SevOne network management systems, ETMS and SNOW ticketing tools, link utilization performance reports, and Log Viewer. Also requires travel in the US for up to 25% of work time. Must Reference: Job #KV1-W
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

About the company

For more than 100 years, Verizon has been at the center of the communications revolution.
Verizon is one of the largest communication technology companies in the world.

We help people, businesses and things communicate better.

The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers. We’re also bringing technology and hands-on learning opportunities directly to kids who need it most. Our goal is to inspire tomorrow’s creators to use technology to build brighter futures for themselves, their families and the world.

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