Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Mountain View


Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Responsibilities include (but are not limited to):

- Perform register sales transactions quickly and accurately in accordance with company procedures and guidelines
- Effectively train and direct the activities of cashiers and set the standard for customer service
- Resolve situations to the satisfaction of the customer
- Ensure that merchandise displays are clean, organized, and well-stocked
- Ensure returned merchandise is restocked to the correct product location on the sales floor
- Monitor the store's operational reports to identify opportunities for improved store execution
- Ensure guests are well-equipped for a day on the mountain
- Remain current on new industry products and trends while demonstrating knowledge of products
- Promote a positive and inclusive atmosphere


- 2 years relevant work experience - required
- High school diploma or equivalent - required
- Basic computer skills with ability to learn register and rental systems - required
- Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
- Commitment to exceptional customer service
- Supervisory experience in a retail and rental environment - preferred

Benefits include:

- Free Ski passes for employees and dependents
- Discount lift tickets for friends and family
- Free ski lessons
- Discounted lodging, food, gear and mountain shuttles
- Discounted bike haul & golf
- Medical, Dental, and Vision plans (full-time positions)
- 401(k) Retirement Plan
- Excellent training and professional development

If you are passionate about helping people have the best experience that they possibly can have on a mountain - rentals is for you. We guide our guests through their winter and summer mountain gear needs, showing our passion for the outdoors every possible chance.
Work with people that want to help you grow your skills and truly love being where they are. Best of all you receive a Copper Mountain lift pass and a Vail Resorts lift pass - now you really can explore the best of all the mountains in Colorado!

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 171823

  • customer service
  • retail