Job description


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Lobby Ambassador for SRWC

Stanford University

Job Number: 85578

Position: Receptionist
Job Code: 4100
Grade: B
Exemption: Non-exempt
Effective/Revision Date: 04/02/2015

Note: Not all unique aspects of the job are covered by this job description

Job Code: 4100
Job Grade: B
Exemption: Non-exempt

Land, Buildings & Real Estate - Caretakers of a Legacy:
Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University's physical campus. LBRE constructs and maintains the Stanford campus, where advancements across the academic spectrum are made possible. Our work is founded upon the collective value of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university's academic mission, as well as preserving and enhancing Stanford's 8,100 acres, and pride ourselves on supporting the teaching and research of the university as “Caretakers of a Legacy."
We are looking for a dynamic Lobby Ambassador for our Stanford Redwood City Campus. Our new Stanford Redwood City campus brings together 2,200 staff in a collaborative environment that reflects Stanford's culture and mission. The campus will offer amenities such as onsite cafes and a dining pavilion, a high-end fitness facility with an outdoor pool, and a childcare center for Stanford families. This position reports to the Campus Service Manager.
In this role, you are the first point of contact for our visitors and staff, providing a welcoming professional atmosphere. You are an articulate self-starter who enjoys being around people, is enthusiastic about customer service and thrives in fast paced environments. You are a skilled multitasker who can work independently and follow-through with tasks. If you are excited about new opportunities to learn, grow, and impact Stanford's mission, this may be the right career opportunity for you!

Your responsibilities include:

- Greeting, signing in and routing visitors to appropriate staff and meeting areas
- Answering phones and ensuring calls are properly directed and serve as a resource for general inquiries.
- Ensuring adherence to security by following procedures, monitoring system, issuing and tracking badges
- Serving as point of contact for general maintenance, health and safety, and other facility concerns within the unit(s)
- Flexibility to assist with projects and perform other duties as requested

To be successful in this position, you will bring:

- A high school diploma or equivalent
- Excellent customer service and interpersonal skills
- Excellent listening and verbal communication skills
- Strong organizational skills and attention to detail
- Basic computer skills and demonstrated experience with office software and email applications

In addition, our preferred requirements include:

- Associate Degree
- Proficiency in computer skills and demonstrated experience with MS Office and Outlook

*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job


- Constantly perform desk-based computer tasks.
- Frequently sitting.
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
- Rarely twist/bend/stoop/squat, kneel/crawl.

* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.


- Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
- Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,

Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

- Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
- A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
- Discovery and fun. Stroll through historic sculptures, trails, and museums.
- Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

How to Apply
We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit your resume and a one-page cover letter along with your online application.
Additional Information
- Schedule: Full-time
- Job Code: 4100
- Employee Status: Regular
- Grade: B
- Requisition ID: 85578


Location: Land, Buildings and Real Estate, Redwood City, California, United States


Classification Level:

To be considered for this position please visit our web site and apply on line at the following link:

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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