Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • South San Francisco


The job will require expeditious response to emergency portable refrigeration calls, e.g., customer contact within 30 minutes of a call, in front of the equipment within 60 minutes.
The job will require troubleshooting refrigeration systems and or autoclave, washer, oven, water systems to the component level and repair of said systems.
The job will require the majority of the day walking or moving from one service call to the next.
The job will require working in loud environments that require ear protection and lifting 30-40 pounds regularly.
The job will require working with various chemicals, steam, and pressurized gases / liquids of various temperatures.
The job will require working with energized systems and working in close proximity to moving equipment.
The job may require entry into confined spaces and use of a respirator.
The job will require use of computers.
Ensure all group designated equipment at Genentech, SSF are operated and maintained in the following manner:
All preventative maintenance is performed at the appropriate interval and is completed by the assigned due date.
All equipment remains in its designed and/or validated state at all times.
All equipment operation is in accordance with Federal, State, local, and Genentech regulations, procedures, and policies.
Ensure / maintain all equipment areas in a constant state of inspection readiness; specifically, but not limited to, the following:
Personnel and Equipment Safety.
Compliance to cGMP requirements.
May be asked to evaluate Standard Operating Procedures and Preventive Maintenance procedures for accuracy and applicability.
Submit appropriate change requests through the Facility Services Document Tracking Database to correct any deficiencies discovered.
Provide operational support to Facility Services, Engineering, Manufacturing, and Research and Development.
Complete preventive maintenance and assigned paperwork in a timely manner following all cGMP documentation guidelines.
Responsible for gathering and documenting the appropriate information associated with a System Discrepancy, (an event in manufacturing process and/or support system that is outside approved operating parameters or approved procedures).
Skills, knowledge and ability required:
Must have exemplary attention to customer service and each customer's unique needs.
Must have the ability to work safely in an environment containing hazardous chemicals, high- and low-temperature liquids, high-pressure liquids and gasses, steam, and moving machinery.
Ability to respond to and evaluate a variety of situations involving mechanical, electrical and systems controls as related to portable refrigeration systems.
Ability to perform preventive maintenance and equipment service according to Standard Operating Procedures.
Must be able to perform single-point and multi-range calibrations.
Proficient in the troubleshooting and repair of instrumentation systems, basic PLCs, and automation logic.
Must have general knowledge of shop tool operation and safety.
Ability to read and understand P&lDs, electrical schematics, work from Standard Operating Procedures (SOPs) and have basic computer skills using word processors, spreadsheets, databases, and e-mail.
Must be detail-oriented and demonstrate good record keeping practices.
Ability to work overtime or temporarily modify shift schedule to support manufacturing operations as needed.
Proficiency in understanding of Federal, State, Local and Genentech regulations, procedures, and policies.
Working knowledge of refrigeration systems, electrical systems, pressurized systems.
Demonstrate effective communication skills, including preparing technical reports, the revision of various procedures (SOPs, IPs, etc.) and the utilization of the Computerized Maintenance Management System (CMMS) work order system.
Ability to work with minimum or no supervision.
Training Duties:
Attend all required cGMP training as required by Department Policy.
Attend all required Safety training as required by Department Policy.
Complete on-the-job training using established training procedures.
High School diploma or equivalent.
Technical degree, certificate, or coursework a plus.
Completion of technical school or accredited 2-year program, or equivalent work experience.
Strong interpersonal / customer service skills are a must.

About the company

Roche is a Swiss global health-care company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange.

The company headquarters are located in Basel and the company has many pharmaceutical and diagnostic sites around the world – including: Tucson, AZ; Pleasanton, CA; Vacaville, California, Oceanside, California, Branchburg, NJ; Indianapolis, Indiana; Florence, South Carolina; and Ponce, Puerto Rico in the US; Welwyn Garden City and Burgess Hill in the UK; Clarecastle in Ireland; Mannheim and Penzberg in Germany; Mississauga and Laval in Canada; Shanghai in China; Mumbai & Hyderabad in India; São Paulo and Rio de Janeiro, Brazil; Segrate, Milan in Italy; Johannesburg in South Africa; Karachi, Islamabad and Lahore in Pakistan. There are 26 manufacturing sites worldwide.

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