Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Foster City


For Current Gilead Employees and Contractors:
Please log onto your Internal Career Site to apply for this job.

Job Description

Gilead is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.


Meet the team:

Specific Responsibilities and Skills for Position:

Gilead Sciences is currently seeking a Manager in the Development Business Operations Department. This position will require the ability to apply critical and innovative thinking to the performance of administering accurate and timely payments to investigators participating in our Gilead Sponsored clinical trials in a high volume, fast paced environment with a strong focus on being the Sponsor of Choice to our investigators.

Essential Duties and Job Functions:

- Manage and oversee the work of 3-4 individuals, who contribute to accurate and timely clinical investigative site payments, and may indirectly manage matrix teams as appropriate. Manage, mentor and provide guidance to junior level clinical payments staff and contractors.
- This role manages and completes complex to non-routine clinical contracts and finance processes
- Key focus will be facilitating accurate and on time payment, investigator payment administration, Sunshine Act Compliance, and customer service to internal and external stakeholders including the clinical operations teams and investigators.
- Manages CRO and Site Contracts Functional Service Provider relationships in conjunction with success payment of investigators paid by Gilead as well as for those countries where Gilead has outsourced payment administration to a CRO.
- Works with internal stakeholders in establishing payment arrangements for each clinical trial. Coordination and interaction include interface with Site Contracts Team, Clinical Operations, Clinical Systems, Data Management, Legal/Business Conduct and Accounts Payable.
- Develop a robust talent development plan in alignment with functional growth strategies of the department, and performance management of team.
- Identify risk, develop mitigation strategies, alternative solutions, resolve issues, action item follow up, etc. in collaboration with cross functional and/or matrix teams.
- Manage payment related process activities to support rollout and optimization of clinical systems, reporting tools, and payments. Assess project performance to monitor the progress of the projects, identify and quantify variances, perform required corrective actions and communicate to all stakeholders.
- Partner closely with business users and EBS IT on the specification, documentation, validation, and implementation of payments systems and optimization projects.
- Ensure documentation and validation practices are consistent with departmental guidance and company policies. Develops spreadsheets and tracking tools.
- Manages investigator payment activities for multiple clinical development programs.
Assists other Development Business Operation personnel in resolving moderately complex issues relating to global payment administration. Trains Development Business Operation personnel in payment administration
- Develop and facilitate clinical payments training. Act as the Subject Matter Expert of clinical payments to business partners and stakeholders globally. Assess knowledge and/or quality gaps of clinical payments staff and determine appropriate training plans and/or needs in collaboration with management team.
- Review, develop, and manage workflow and work process standards to ensure that clinical payment activities are in compliance with the regulatory and company requirements.  Participates in establishing departmental and cross-functional policies and procedures.

Required Education/Skills/Experience

- 7+ years of experience with a BA in a relevant discipline.  5+ years of experience with a MS/MBA in a relevant discipline
- Demonstrated track record in people management required
- Relevant experience typically includes contract negotiation and/or clinical finance
- Experience leading the implementation clinical payments systems in a clinical research or clinical data management environment required
- Demonstrated problem-solving and critical thinking skills, attention to detail, and performance of duties.
- Demonstrate excellent verbal, written, and interpersonal communication skills
- Knowledge of Sunshine Act Requirements is desired
- Demonstrated competency managing projects from inception to completion.
- Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
- Demonstrate strong understanding of regulatory and legal issues pertinent to clinical development 
- This role must be able to interact on high level with the clinical team, Business Conduct, Internal Audit, and Compliance to provide oversight of clinical budgets
- Demonstrate a solid understanding of the regulatory implications of contracts as related to clinical research
- Completes tasks and projects under minimal supervision
- Travel may be required

Preferred Skills/Experience

- This role demonstrates an in-depth knowledge of clinical research functions, payment administration and financial tracking.
- Expertise in setting up payees in financial systems desirable as well as knowledge of Accounts Payable functions.
- Experience working in a regulated industry preferred.
- Proven successful project management leadership skills.
- Excellent understanding of Clinical Research procedures while addressing issues with impact beyond own team based on knowledge of related disciplines.
- Ability to interact professionally with all organizational levels, across functional areas and across global regions
- Excellent knowledge of Clinical Trial Management Systems (CTMS) systems
- Ability to adapt to new technologies and rapidly changing environment
- Develop peer, cross functional and cross business relationships to maximize best practice sharing and team effectiveness.
- Develop relationships and leverage them to influence change.
- Support and solicit input from team members at all levels within the organization.

For jobs in the United States:
As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.

For more information about equal employment opportunity protections, please view the ‘EEO is the Law’ poster.



Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:
Please log onto your Internal Career Site to apply for this job.

About the company

Together we deliver life-saving therapies to patients in need. With the commitment and drive you bring to the workplace every day, you will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives. Our worldwide staff of more than 8,000 people is a close community where you can see the tangible results of your contributions, where every individual matters, and everyone has a chance to enhance their skills through ongoing development.

Our scientific focus has resulted in 23 marketed products that are benefiting millions of people, a pipeline of late-stage drug candidates and unmatched patient access programs to ensure medications are available to those who could otherwise not afford them.

Today, Gilead's research and development effort is the largest it has ever been evaluating compounds with the potential to become the next generation of innovative therapies for HIV/AIDS, liver diseases, cancer, inflammatory and respiratory diseases and cardiovascular conditions. The commercial success of Gilead's portfolio of 23 products has provided the company with the vital resources to support the development of new therapeutic advancements.

Working at Gilead provides you with plenty of opportunities for career advancement in a growing and agile environment while working with highly respected teams.

We would like to invite you to be a part of an organization that has helped millions of people around the world live healthier and more fulfilling lives

Companies in this sector