- Entry level
- No Education
- Salary to negotiate
- White River Junction
We continuously seek exceptional
associates when recruiting new employees. We pride ourselves on having
extensive experience working with clients in all major markets. Cognizant's
delivery model is infused with a distinct culture of high customer happiness.
We consistently deliver positive relationships, cost reductions and business
results. Are you ready to be a change-maker? At Cognizant, we believe those who
challenge the way they work today will lead the way tomorrow. When was the last
time you felt proud about your work?
Business Process Services (BPS) Consulting
Cognizant’s Global Business Process Consulting practice helps
companies make their operations a strategic asset and advantage in the market.
We bring together operations and industry talent, domain expertise, agile lean
and six sigma capabilities, shown methodologies, frameworks and automation
assets to simplify processes, enhance operating environment, mitigate
operational risks, modernize operating models and increase process efficiency
We partner with our clients across key industries and take
accountability to address business problems and
drive outcomes across improved operations flexibility, reduced
total cost of ownership, enhanced customer experience, compliance with
regulatory requirements and lower risk.
Roles and Responsibilities
As a Digital Operations Consulting
Manager, you will contribute to process transformation with our Insurance
industry clients. Specifically:
You will contribute to the vision and
value proposition to senior level (process and automation transformation)
You will contribute to strong client relationships by delivering
exceptional value through process transformation (Optimization and automation)
You will identify and assess potential processes for RPA: Process
preparation for Robotics solution (process redesign, gaps and wastes
You will validate potential processes for RPA, Cost-Benefit analysis
You will deliver RPA solutions and being first point of contact in
case of any configuration issues for the team
You will collect local business requirements, cooperating with process
SME on client side
10+ years of experience in business process improvements and process reengineering (Kaizen, Six Sigma, Lean);
Experience in a management consulting or professional services company is preferred
Six sigma Black Belt certification preferred
Significant experience providing transformation to the property and casualty or life and annuity insurance industry
Solid understanding of process transformation, robotics and automation
Deep experience of designing RPA/ Cognitive solutions as part of enterprise automation journey
Experience in creating functional/ process landscape and taxonomy documents
Experience with customer journey mapping & service delivery design
Deep understanding of Value stream mapping
Understanding of RPA PDD (Process design documentation) method; knowledge of tool benchmarking/ tool selection methodology (comparing various RPA/ IPA tool provider)
Knowledge of known BPM tools such as Salesforce, Pega, IBM Mainframe
Good project management skills
Ability to lead change in complex multi-functional environments
Ability to travel 80%+ of the time. Open to relocation
Bachelor’s Degree required, Master’s Degree in Business/Management preferred.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Proficiency Level *
Online Ad Operation
Digital Asset Mgmt Domain
Royalty Statement Processing
* Proficiency Legends
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
The associate has comprehensive, in-depth and specialized knowledge of
About the company
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 221,700 employees as of December 31, 2015, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: Cognizant.