Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • South San Francisco


Genentech’s Co-pay Solutions Team supports patients who cannot afford their medicine by making charitable donations to independent Co-pay Assistance Foundations (CAFs) that provide financial assistance.  The Co-pay Solutions Operations Senior Manager plays a critical role  by leading quarterly donation recommendations, forecasting patient need across our priority disease areas, and developing standardized/automated tools for decision support.  The role requires deep analytical capabilities, strategic agility, ability to influence, and superior communication skills.
Key responsibilities of this position:
Develop Quarterly Donation Recommendations to support patient access in line with our mission and compliance standards.  Drive quarterly decision-making process, culminating in final approval by Genentech leadership. Execute quarterly donations in response to CAF requests. 
Forecast patient support needs across priority disease areas so that we can make informed donation recommendations in response to CAF requests.
Develop streamlined, standardized, and automated tools to support scenario building and support donation decision-making
Maintain and support TM1 database and Genentech Funding Request System (gFRS)
Synthesize and distill complex information and present holistic view to leadership
Lead the evolution and operationalization of our donation strategy in response to the changing landscape, adhering to our high standards of compliance while maximizing co-pay resources to support patient support organizations
Support team initiatives as needed (ex: Budget Planning, Quarterly Business Reviews, Extended Team requests, Extended Team offsites)
Partner and act as Subject Matter Expert with Compliance Manager on compliance questions/concerns related to Operations
Robust analytical skills and proficiency in Excel are required.  Advanced capability with Forecasting, (TM1) database applications, and Excel are a plus
Strong executive presence, excellent communication skills and ability to influence, are required
Nuanced understanding of healthcare landscape including trends related to policy, reimbursement and patient access
Significant critical thinking skills and a proven ability to understand and distill complex information
7+ years of business experience with significant understanding of the Bio/Pharma industry and operations
Internally motivated with a commitment to accuracy, quality and attention to detail
Bachelors Degree required; MBA or other related graduate-level degree desirable

About the company

Roche is a Swiss global health-care company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange.

The company headquarters are located in Basel and the company has many pharmaceutical and diagnostic sites around the world – including: Tucson, AZ; Pleasanton, CA; Vacaville, California, Oceanside, California, Branchburg, NJ; Indianapolis, Indiana; Florence, South Carolina; and Ponce, Puerto Rico in the US; Welwyn Garden City and Burgess Hill in the UK; Clarecastle in Ireland; Mannheim and Penzberg in Germany; Mississauga and Laval in Canada; Shanghai in China; Mumbai & Hyderabad in India; São Paulo and Rio de Janeiro, Brazil; Segrate, Milan in Italy; Johannesburg in South Africa; Karachi, Islamabad and Lahore in Pakistan. There are 26 manufacturing sites worldwide.

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