Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • San Francisco


Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 34,000 cities and over 190 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.

Role & Responsibilities:

- Take personal responsibility for the quality, reliability and availability of global IT network infrastructure.

- Maintain day-to-day operations and documentation of global IT production infrastructure, including secure local and wide area networks and all other IT services 24/7.

- Participate in rotating on-call incident response on the weekdays and on the weekends.

- Develop and improve instrumentation for monitoring the health and availability of services.

- Proactively monitor systems, networks, and applications to provide input in improving the stability, security, efficiency, and scalability of systems.

- Improve operational efficiencies via scripting, bots and integrations.

- Participate cross functionally with vendors and other IT engineering teams to ensure smooth project delivery.

- Network troubleshooting, fault analysis, repair, and upgrade.


- In-depth experience deploying, maintaining, monitoring, and logging network devices.

- Must have strong automation/scripting skills - proficiency in python or ruby is a plus

- Experience developing and maintaining technical documentation, runbooks, and procedures

- Fundamental knowledge of TCP/IP stack, application protocols (DHCP/DNS/HTTPs) and networking concepts (HSRP/NAT/VPN/VLANs/802.1x/Wireless/Clustering/High Availability/Load Balancing)

- Proficiency with enterprise networks using Cisco IOS/NXOS with a working knowledge of IP Protocols (TCP/UDP/ICMP) and Routing Protocols (BGP/OSPF/IS-IS)

- Proficiency with enterprise networks using Palo Alto Firewalls, including Firewall Policy Rules, URL-Filtering, App-ID, User-ID, etc.

- Experience working in an environment with Voice and Video over IP, and a basic understanding of QoS and SIP.

- Experience interacting with Telco and Global ISPs (WAN/DIA)

- A strong ownership attitude and a track record of taking responsibility for problems and pushing through to resolution

- Bachelor's degree in Computer Science or EE, or relevant industry experience is required

Nice to Have:
Ability to take lead in an operations environment

- Knowledge of revision control software such as GIT

- Cisco Network Certification (CCNP/CCIE R&S/UC) / Palo Alto Networks Certification (PCNSE)

- Experience with Cisco Unified Communications in a clustered environment (CUCM, CUBE voice gateways, SIP/H323, voice routing)

- Familiarity with REST APIs scripting, i.e. with PAN OS API / Infoblox WAPI


- Stock

- Competitive salaries

- Quarterly employee travel coupon

- Paid time off

- Medical, dental, & vision insurance

- Life insurance and disability benefits

- Fitness Discounts

- 401K

- Flexible Spending Accounts

- Apple equipment

- Commuter Subsidies

- Community Involvement (4 hours per month to give back to the community)

- Company sponsored tech talks and happy hours

- Much more...

Apply now