Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Oakton


AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission

Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Network Provisioning Technician to support all program functional areas in providing service provisioning expertise.

Description of Job Duties/Responsibilities:

- Maintain network devices by coordinating with NOC technicians and managers to troubleshoot outages and resolve network related issues
- Create tickets for maintenance and implement and follow established processes in accordance with current policies and procedures
- Detect, analyze, and resolve network switching and transmission system problems while minimizing impact on customer service
- Test and analyze elements of network facilities (power, communication machinery, software lines, modems, and terminals)
- Monitor systems and advises senior members of network staff of network failures or degradation and assist in arranging for corrective actions plans

Required Clearance:
TS/SCI with Poly (#Polygraph); This position requires ability to satisfy a government administered high risk screening

Required Qualifications/Certifications:

- Experience with network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators
- Have experience with a ticketing system
- Have a keen sense for solving problems
- BICSI Certification and RCDD/DD Certification required
- Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 6 years or a PhD and 2 years of work history

Desired Qualifications/Certifications:
Cisco certification desired

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws. AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

  • access
  • customer service
  • software

About the company

AT&T Inc. is an American multinational telecommunications corporation, headquartered at Whitacre Tower in downtown Dallas, Texas.[4] AT&T is the second largest provider of mobile telephone and the largest provider of fixed telephone[5] in the United States, and also provides broadband subscription television services. AT&T is the third-largest company in Texas (the largest non-oil company, behind only ExxonMobil and ConocoPhillips, and also the largest Dallas company).[6] As of May 2014, AT&T is the 23rd-largest company in the world as measured by a composite of revenues, profits, assets and market value,[7] and the 16th-largest non-oil company.[8] As of 2015, it is also the 20th-largest mobile telecom operator in the world, with over 123.9 million mobile customers