- Entry level
- No Education
- Salary to negotiate
American Heritage Credit Union, a $2.9+ billion credit union, has an excellent opportunity for a Part-time Member Service Representative (Teller).
- I will address you by name and thank you for your business.
- I will project a whatever it takes attitude.
- I will listen effectively and offer solutions appropriate to you individual needs.
- I will conduct myself in a friendly and professional manner.
- I will respond and follow through with all requests in the agreed upon time frame.
- I will provide accurate information.
- Must meet the following standards of service as evaluated by our internal and external members.
- Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union.
- Perform routine transactions on accounts, including but not limited to cash handling, check 21, shared branching, etc. and research member inquiries including follow up to ensure member satisfaction.
- Professional, well-developed interpersonal skills essential for servicing Credit Union members and projecting a positive image as a representative for the Credit Union.
- Strong familiarity with credit union's products, services, policies and procedures.
- Excellent communication, organizational, problem solving, and member service skills
- Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service that would meet the member's financial need with the assistance of the ACS system.
- Must be willing to accept temporary or permanent reassignments and/or be willing to travel to other branches within the region as deemed necessary or appropriate by the employer to meet its business needs.
- Excellent attention to detail with the ability to perform expeditiously and accurately.
- Outgoing, friendly, member oriented personality.
- Teller/Cash handling and Sales experience preferred.
- Spanish speaking highly preferred.
- Requires education equivalent to a four year high school diploma
- Part-Time position
- Must be available for late night & Saturday hours.
WE OFFER YOU THE RIGHT FINANCIAL SOLUTIONS...BECAUSE YOU ARE FAMILY.
About the company