- Entry level
- No Education
- Salary $15.50 - $18.00 gross per hour
Set your sights on a role making a real difference in the healthcare system! The Robert Half Healthcare Practice is looking for a self-motivated overnight Patient Registration Representative for a respected client in Evansville, IN! This thriving healthcare provider has a relentless focus on driving results for their customers and enabling them to invest more into patient care; in turn, this allows their practice to continue to grow their company and your career.
The Patient Registration Representative will be responsible for accurate and timely patient registration utilizing medical systems. This person will assign ICD-10 and CPT codes relative to patient registration. The Patient Registration Representative will utilize facility medical necessity tool to verify appropriate diagnosis and coverage criteria. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals.
In addition to the day to day responsibilities, this person will actively participate in quality improvement and innovative change processes as well as departmental meetings and educational offerings.
The successful candidate must have demonstrated experience handling patients with efficiency and accuracy to broad customer base.
As the patient registrar, your day to day role may include: performing registration and basic insurance verification, ensuring collection of 7 critical data elements necessary for proper patient identification and billing, identifing and updating patient demographic information on ADT system as defined by departmental policy and procedures, interpreting physician orders for appropriate testing or admission criteria, coordinating patient admission needs and beds assignment to facilitate timely patient placement, identifying non-participating Insurances or Out of Networks plans; taking necessary steps to inform patients and physicians regarding options, including but not limited to canceling appointment, obtaining Insurance Card copies or validating insurance information via electronic medical record, transfer information, or insurance eligibility tool, providing courteous and accurate patient and hospital information with way finding instructions for patients, families, visitors, and ancillary areas, preparing documents for imaging/scanning into electronic patient record, explaining processes and forms to patients prior to securing signatures and ensuring that all documents are properly signed and witnessed as required, assembling and disassembling patient charts or departmental documents according to department policy, copying and or faxing documents to ancillary areas or physician offices, maintaining inventory control of forms and paper supplies needed in area, assisting with all possible account resolutions pertaining to patient balances, and performing all other duties and projects as assigned.
If you are interested in being considered, please apply online or email resumes directly to Kennedy at firstname.lastname@example.org!
The Patient Registrar should have: a certification in healthcare access (preferred), experience with customer service (required), experience working in a healthcare environment, Microsoft Office experience, EMR exprerience (prefererred), impeccable problem-solving skills, must be attentive to detail, must be able to stand, walk, sit and move freely for extended periods of time, and the ability to work in patient care environment with exposure to infection or contagious disease.
- customer service
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