- Entry level
- No Education
- Salary to negotiate
Coram/CVS Health is looking for customer service oriented professionals to join our Norwood, MA team as an Administrative Pharmacy Clerk ! In this fast-paced and dynamic role, you will work alongside our Pharmacists by communicating with patients, Physicians and other healthcare professionals regarding the coordination of home infusion orders. You will be responsible for ordering and maintaining inventory, gathering and organizing patient information, and ensuring patient documentation is up to date in our electronic database. At Coram, we believe that Pharmacy Clerks are a key part of maintaining constant communication between our branch team members and clients, therefore creating a positive experience for our patients.
As a Pharmacy Clerk , you will:
Maintain inventory of patient supplies, document supply needs, and place orders for drugs/medical products.
Assist with maintenance of patient files; Sort and file Physician Orders and all clinical documentation.
Answer and route telephone calls, arrange shipment dates, and assists with new referral coordination as needed.
Provide administrative support to the specialty team – typing/faxing/tracking physician’s orders, discharging patient from service, filing of paperwork in the correct sections of the medication
Call patients to confirm delivery of coordinating with internal team members, documenting discussions in progress notes, rescheduling patients for subsequent deliveries
Track patient pumps – swapping out when pump is due for PM, twice a year wall to wall inventory, retrieving pumps when patient discharges from service
Typical work hours for this position are Monday – Friday, 8:00 AM – 5:00 PM ,with an opportunity for over-time based on business need. This is a full-time, permanent career that offers excellent Medical, Dental and Vision coverage, a competitive 401k, and additional benefits.
Partner with Coram/CVS Health and you'll have an exciting opportunity to utilize your healthcare training and customer services skills to provide specialty infusion services administered to patients in their homes. In this role, you will partner with a team who are passionate about making a difference in patient’s lives. You can have an impact by providing the best care, education, and support to our patients, improving their overall quality of life!
Coram/CVS Health is a Fortune 7 company and national leader in the home infusion and enteral nutrition fields. The word “Coram” derives from the Latin word “cor,” meaning “heart”... and our dedication to our customers is truly from the heart.
Do you want to learn more? Check out the videos below!
• Minimum one year customer service experience.
• Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word.
• Strong verbal and written communication skills.
• Demonstrated ability to work with a sense of urgency and pay close attention to detail.
• Demonstrated ability to work independently and as a team.
• Experience in home health and/or healthcare industry.
• Knowledge of medical terminology.
• Certified Pharmacy Technician.
High School Diploma or GED Equivalent
Coram CVS/specialty infusion services is a leading national provider of specialty home infusion and specialty pharmacy services. The integration of Coram into CVS Health enables the company to offer enhanced, comprehensive infusion services; expanded payer access; and a national network of more than 85 locations, including 65 ambulatory infusion suites. Providing infusion therapies and services to over 20,000 patients each month, Coram cares for patients through all phases of their healthcare continuum including clinical and compliance monitoring, and individual patient counseling. CVS Health, through our unmatched breadth of service offerings, is the nation’s largest pharmacy health care provider transforming the delivery of health care services in the U.S. Our energetic and service-oriented colleagues embrace fresh ideas, new perspectives, a diversity of experiences, and a dedication to service to meet the needs of the many people and businesses relying on us each day.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any
About the company
Millions of times a day, close to home and across the country, we’re helping people on their path to better health.
We’re reinventing pharmacy to have a more active, supportive role in each person’s unique health experience and in the greater health care environment—from advising on prescriptions to helping manage chronic and specialty conditions to providing quality walk-in medical care and pharmacy benefits management.
Because we’re present in so many moments, in ways that are more affordable and effective, we’re able to positively influence health behavior and shape the future of health care for people, businesses and communities.
Health is everything.
Through our more than 9,600 retail pharmacies, over 1,100 walk-in medical clinics, 75 million pharmacy benefit manager plan members, and expanding specialty pharmacy services, we enable people, businesses and communities to manage health in more affordable, effective ways. This unique integrated model increases access to quality care, delivers better health outcomes, and lowers overall health care costs. We leverage our unique combination to help payors control costs, improve patient access, and promote better health outcomes in a way that no other company can.