Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Chicago


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Process Technician

LOCATION:  Chicago, IL, US, 60707
A mutually rewarding experience.

Work. Realize your ambitions. And realize there’s more to being in business than just making a profit. That’s the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet.  What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it’s never just about a single person, a single project or a single brand. It’s about how you can grab everything that’s within your reach here and use it to pursue mutual, long-term gain. It’s about having ideas. And ideals. Being prepared to risk failure because the promise of success means we’ll all be a little better off. It’s that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated 

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, UNCLE BEN’S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.


The Role:

The Process Technician is a critical member of the Manufacturing Reliability Fundamentals and the Factory Mars Operating System (MRF/FMOS) Area Leadership Team.  The Process Technician drives operational excellence having 24 hour, multiple shift accountability for the process results of a department and/or line accountability. They will manage the Area Event Data Systems, lead process definition to identify Transition targets, document standards, and develop control strategies to enable operators to respond to out of control situations.  The Process Technician is responsible for analyzing line data to identify and prioritize loss elimination and continuous improvement opportunities and lead root-cause problem solving efforts on key chronic losses for their area of responsibility.  Process Technicians must effectively facilitate team meetings, upskill/train associates, and communicate issues within an area across all shifts. 



Owns integrity of Line Event Data Systems (LEDS).
Analyzes line data to identify loss elimination opportunities/projects and executes based on prioritization. 
Leads process definition to identify Transition targets and document standards.
Facilitates the Line Loss Analysis (Process Reliability Current and Future State).
Leads root cause problem solving efforts on key chronic losses for the line/department.
Participates in execution of planned stops.
Provides performance data for selected machines and communicates action plans and completed work effectively.
Develops control strategies to enable operators to respond to out of control situations.
Supports and coaches AM/PM activities within the department by providing analytics and developing standards.
Works with Process Engineer and Team Leads to ensure that all Area, Line and Departmental metrics are achieved.
Leads MRF/Process improvement teams as assigned.
Develops and maintains Daily Management System expert level for related equipment and coaches and trains others on this equipment.
Supports the Area Leadership Team in coaching, upskilling and training associates on manufacturing operations.



3-5 years of experience in manufacturing at Mars or

Associates Degree in Engineering, Supply, Business

About the company

Mars is an American global manufacturer of confectionery, pet food, and other food products and a provider of animal care services, with US$33 billion in annual sales in 2015,and is ranked as the 6th largest privately held company in the United States

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