Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Alpharetta


What you’ll be doing...
Visible & You
At Visible, we’re building a new, entirely digital way to deliver mobile phone service to fit the needs of people who live their lives on their phones. With one simple price, we offer unlimited data, messages, and minutes, on America’s best 4G LTE network. Based in Denver, CO, we’re a team of passionate people imagining and building the future of mobile phone service, while creating a new culture and ways of doing business from ground up. No single day will feel the same, and change is the only constant. If you love all of that, plus the challenge of delivering the best experience to our customers in the simplest ways (and knowing that simple requires a lot of work behind-the-scenes), check us out at We are Visible.
This is a full-time position based at the Visible office in Alpharetta, GA, where you will collaborate with team members across functions as well as our executive team.
Your Role at Visible
VISIBLE team is continuously working on new technologies to enhance the customer experience. And you can be part of it. Your role will involve acting as the Production Support Lead for all of Visible customer-facing ecosystem. You’ll be responsible for the overall stability and availability of the Visible Platform and be the primary point-of-contact for the Visible Production Support Team. You will be working on the latest public cloud platform and various SaaS platforms like SalesForce/Vlocity and Matrixx OCS Systems. Your important work will help us deliver a highly stable and available platform to delight our customers.
What You’ll Do at Visible
Production Support of the Visible Platform and working closely with the Visible Application Team in PDC
Lead high availability and stability improvements and monitoring of the Visible Platform
Manage Offshore Application Support Team
Work closely with Infrastructure Team to ensure up to date patches in Prod Environment
Work with Dev teams to ensure critical defects are addressed in Prod Environment
Evaluate and bring in new Monitoring Tools on Visible Platform
Continuous improvements to the Infrastructure and Security of the Visible Platform
Automation of the reports requested by Visible Business Partners
Enhance / Improve GCP / SalesForce / Matrixx Monitoring capabilities
Lead the Tactical Solutions Team involving providing Emerfixes to the Production Environment
What we’re looking for...
In depth knowledge in Production Support of large scale Enterprise Applications including:
Java applications, Tomcat, MQ, WebServer
DevOps tools - Ansible, Jenkins
Proficient with cloud infrastructure and applications - Google Cloud and AWS preferred
Knowledge of Vlocity Platform or Matrixx Systems is a big plus
Knowledge of monitoring applications and best-practices
Project management skills
More about Visible
We are proud to work at a place free from discrimination. We believe that diversity of experience, perspectives, and background will create a better environment for our team and a better product for our members. Come join us at Visible and be part of changing the way mobile phone service works for everyone.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

About the company

For more than 100 years, Verizon has been at the center of the communications revolution.
Verizon is one of the largest communication technology companies in the world.

We help people, businesses and things communicate better.

The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers. We’re also bringing technology and hands-on learning opportunities directly to kids who need it most. Our goal is to inspire tomorrow’s creators to use technology to build brighter futures for themselves, their families and the world.

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