Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Warrenville


Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description


Assists the Director of Clinical Practice in the assessment, development and implementation of standard clinical operations for all medical group practice operations.

- Recruits, hires, orients, trains and manages NMRMG Clinical Practice staff.
- Acts as the clinical subject matter expert for new practice on-boarding.Coordinates on-boarding support for new practices and/or new practice leadership.
- Participates in annual budgeting activities related to the NMRMG Clinical Practice budget. Monitors and manages expenses related to NMRMG Clinical Practice activities.
- Facilitatesthe RMG Nursing Leadership monthly meetings including scheduling, agenda setting, content creation and coordination of speakers.
- Collaborates with RMG and system partners to support and optimize clinical efficiencies.
- Participates in the development, review, approval and implementation of policies, procedures, guidelines and protocols for inclusion in medical group.
- Provides oversight in the design, development, implementation and evaluation of training and educational programs for NM RMG.
- Monitors and tracks all training and education schedules and activities.
- Oversees staff competencies to maintain program quality and integrity. Selects, develops and implements training and education evaluation tools appropriate for the measure of learning outcomes.
- Seeks and incorporates feedback from NM RMG leadership, clinical staff and other stakeholders on results of learning outcomes and training/education program optimization.
- Performs periodic review and evaluation of existing programs against internal and external benchmarks and best practices to establish specific targets, timelines and metrics for program optimization.
- Develops and maintains communication tools related to training and clinical practice activities (emails, newsletters, Corridors etc.).
- Seeks professional growth and development through seminars, conferences and professional affiliations to maintain knowledge on best practice trends.
- Advocates for clinical and operational professional development activities and opportunities.
- Utilizes standard process improvement methods (lean, DMAIC etc.).



Required: Bachelor of Science in Nursing Degree (BSN). Strong functional EPIC knowledge in both clinical and operational applications. 5 years of experience in clinical and operational healthcare environment. Previous supervisory experience. Excellent verbal and written communication skills.

Preferred: Master of Science in Nursing (MSN). Knowledge and experience with adult education. Knowledge and experience with change management principles. Demonstrated project management skills.

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability or sexual orientation.

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