Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Indianapolis


Doing now what patients need next. A pioneer in the development of blood glucose monitoring and insulin delivery systems, Roche Diabetes Care is committed to helping people with diabetes live lives that are as normal and active as possible and helping healthcare professionals manage their patients' condition in an optimal way. The ACCU-CHEK® portfolio-from blood glucose monitoring through information management to insulin delivery - offers innovative products, services and comprehensive solutions for convenient, efficient and effective diabetes management.
Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.
As the Quality Control Supervisor – Code, you will lead the activities of quality control systems.  You will be responsible for daily operational implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products.  You will make recommendations for corrective action necessary to ensure conformity with quality specifications.  You will also ensure finished products conform to government and company standards and satisfy good manufacturing practices regulations.  You will select, develop and evaluate personnel to ensure the efficient operation of the function.
You will devote a significant amount of time to leading and managing employees.  You will oversee the day-to-day operations for assigned work group or team. You will provide feedback to the manager on employees' work performance and have input into employment decisions.  Occasionally, you may do the work of those supervised.  You will also be responsible for managing to a prescribed budget, training and development of staff, resource management, work assignments, interpret and ensure consistent application of organizational policies.
You will ensure the Roche Diabetes Care Quality Policy is understood, implemented and maintained in the organization. You will establish and maintain an adequate organizational structure, provide adequate resources and establish appropriate management controls to ensure their group is suitable and effective to satisfy regulatory requirements and the company’s quality policy and objectives. You will also perform the quality planning to drive continuous improvements and changes of the Roche Diabetes Care quality system to ensure ongoing effectiveness and efficiency. You will develop and drive a work culture committed to compliance, quality and customer focus.
Roles & Responsibilities:
1. Develops, implements, and maintains the activities of quality control systems, and proactively identifies/addresses related gaps.
2. Ensures finished products conform to government and company standards and satisfy good manufacturing practices.
3. Oversees the implementation and maintenance of methods and procedures which support the homogeneity lab operation.
4. Creates, maintains, and reports on process performance measures and uses information to proactively drive improvement opportunities.
5. Ensures Code lab technicians’ skills are current and that developmental needs are identified and met.
6. Coordinates staffing, training, scheduling and capacity planning requirements for Code lab area with assistance from area management.
7. Troubleshoots suspect lab data and interprets data generated by the lab for trends and assessment of downstream effects.  Escalates observed trends to appropriate support personnel as necessary.
Bachelor’s degree in Engineering, Science or related field.
3+ years of experience or equivalent work experience.
Ability to lead and motivate team members, solve problems and create cohesive team work.
Ability to manage multiple tasks simultaneously.
Excellent oral and written communication skills.
Proficiency with MS Word, Excel, and PowerPoint and analytical tools.
Previous experience within FDA regulated lab operation.
Knowledge of diabetes care products and quality testing scheme.
Previous experience in manufacturing operations or manufacturing support function.
Previous people leadership experience, either formal supervision or

About the company

Roche is a Swiss global health-care company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange.

The company headquarters are located in Basel and the company has many pharmaceutical and diagnostic sites around the world – including: Tucson, AZ; Pleasanton, CA; Vacaville, California, Oceanside, California, Branchburg, NJ; Indianapolis, Indiana; Florence, South Carolina; and Ponce, Puerto Rico in the US; Welwyn Garden City and Burgess Hill in the UK; Clarecastle in Ireland; Mannheim and Penzberg in Germany; Mississauga and Laval in Canada; Shanghai in China; Mumbai & Hyderabad in India; São Paulo and Rio de Janeiro, Brazil; Segrate, Milan in Italy; Johannesburg in South Africa; Karachi, Islamabad and Lahore in Pakistan. There are 26 manufacturing sites worldwide.

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