Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Middlesex


Eaton’s Hydraulics division is currently seeking a Quality Manager to join our team.  This position is based at our Middlesex, NC facility.  

The Quality Manager is responsible for leading the definition, execution and deployment of the Strategic Quality Plan in conjunction with the plant leadership team and serves as the Management representative for the Quality management system. In this role, you will manage quality assurance resources to ensure product flow consistent with established industry standards, government regulations and customer requirements. You will provide total quality leadership to customers, suppliers, partners and all internal stakeholders. You will guide continuous improvement activities in targeted areas.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.
You will manage the Quality / customer interface to proactively assure requirements are understood and satisfied, including assisting in complaint resolution, root cause determination and corrective action.
You will guide the development, implementation, and improvement of the appropriate Quality Management Systems throughout the operation, providing quality guidance and support in the development and launch of new products, processes and services.
You will drive the implementation of Quality Leading Indicators (QLIs) based on Toyota methodology.
You will ensure preparation and maintains internal qualifications and audits such as AS 9100 and Nadcap certifications.
You will monitor, write and maintain quality procedures and work instructions necessary to comply with government and other customer requirements including AS9100 C/D, AS7112, and ISO14001.
You will administer internal audit function as required to maintain AS9100 C/D, AS7112 and ISO14001.
You will act as company liaison with external quality personnel such as: Third Party Auditors, Customer auditors, Industry/regulatory auditors, and Eaton internal auditors.
You will participate in and/or may lead the auditing of internal Quality Systems and completes part approval documentation to assure that customers’ requirements are met in new or modified products and processes.
You will lead or provide technical advice and counsel to cross-functional teams assigned to scrap reduction/process improvement projects / problem solving teams
You will evaluate organizational Quality Metrics and performs managerial reviews to evaluate results and recommend action plans to close gaps at an operational level.
You will provide technical support to both internal and external customers and suppliers as needed.
You will assure that product shipped meets internal and external customer requirements.
You will develop and implement a Quality structure capable of supporting strategic plans and initiatives.
You will design and implement Quality Assurance training programs and conducts training in quality related topics relative to the work.
You will lead improvement teams in the development and evaluation of process capability, process control plans, investigation of out of control conditions and process audits.
You will ensure development, implementation and audit of complex inspection and test plans, standards and acceptance criteria and procedures/work instructions.
You will evaluate operational performance of the QA team to facilitate performance management, merit increase, promotions, job transfers, dismissals, commendations etc.
You will coordinate with plant management to prepare consolidated plant, customer and product status and action items.
You will coordinate and assist with corporate or division initiatives, participating on teams in order to drive best practices across Eaton Corp.
You will ensure processes needed for the quality management system are established, implemented and maintained.
You will report to top management on the performance of the quality management system and any needs for improvement.
You will ensure the promotion of awareness of customer requirements throughout the organization, and the organizational freedom to resolve matters pertaining to quality.
You will act as the designated Management Representative with responsibility and authority to ensure customer requirements are addressed. This includes selection of

About the company

Eaton is a global technology leader in power management solutions that make electrical, hydraulic and mechanical power operate more efficiently, effectively, safely and sustainably.

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