Job description


  • Entry level
  • No Education
  • Salary $18,000.00 - $30,000.00 unpaid work
  • San Jose


What You'll Do
We are looking for a well-rounded Quality Program Manager who can drive action in an agile approach in an effort to drive large-scale quality improvements.
In order to benefit Cisco Customers, you will work with cross functional teams to drive complex quality transformation strategies.
You will have the opportunity to influence the design of policies, processes, and tools that benefit the quality community at Cisco. As a scrum master, you will be able to manage a portfolio of programs and work with others to take the programs from inception, to minimum viable product, to enhanced capabilities.
Who You'll Work With
You'll work with an empowered team who is motivated to do the right thing to ensure that our customers have the best quality experience. Additionally, you'll partner with quality engineers, supply chain partners, and IT who have a track record of driving groundbreaking quality improvements.
Who You Are
You are motivated by creating meaningful impact and doing what is right. You are not daunted by ambiguity because you are willing to dig in and ask a lot of questions and start to organize your findings in a way that leads to solutions. You love offering structured leadership to a cross functional team to driving action.
Knowledge of and experience executing DMAIC, Six Sigma, and Value Stream Mapping principles.
Understanding of Cisco business strategies and drivers to guide activities.
Experience with stakeholder management.
Ability to lead team through creative problem solving.
Ability to conceptualize, analyze, plan, and organize projects.
Strong program/project management skills
Reasoning skills for problem identification and resolution.
Skilled at cross-functional program management.
Strong communication, presentation, interpersonal, and organizational skills.
Ability to communicate (verbal/written) detailed, technical initiatives to technical and non-technical people at all levels of the organization.
Knowledge of information data systems and SQL preferred.
At a minimum, we expect you to have a BA/BS in engineering or quality.
BS or BA degree in program management, engineering, operations research, customer interaction, finance or related networking/technical fields.
PMP certification
ScrumMaster, Agile certifications
5-8 years of related experience in technical program management, or related field
2-4 years experience in portfolio management
2-4 years as ScrumMaster or Agile Project Manager
2-4 years in Agile Development Environment
2-4 years Change Management and executive communications experience
Why Cisco
At Cisco, each person brings their unique talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything – people, process, data and things – and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco
Cisco is an Affirmative Action and Equal Opportunity Employer and you will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, all applicants who meet qualifications with arrest and conviction records.

About the company

At Cisco, transforming the way people work, live, play and learn also includes being a great place to work. For 17 years, we’ve been named a Fortune 100 Best Place to Work, one of a handful of companies included on the list since its inception. And, we are among 25 companies acknowledged as a world’s best multinational workplace.

We’re proud of this recognition because it means, at Cisco, you will enjoy working flexibly, using our own market-leading collaboration technology to drive innovation; taking advantage of numerous health and wellness resources; pursuing exciting career opportunities, and participating in programs to help your local communities or fulfill philanthropic interests. And, you’ll be doing all of this while being part of a global team that is making a positive difference in the world.

Learn why Cisco is a great place to work and what we offer you.

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