Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Alpharetta

Description

WHO WE'RE LOOKING FOR

American Girl Atlanta is looking for a dynamic individual to deliver an outstanding dining experience to our guests as a Host in our Bistro. The Host is responsible for greeting and seating restaurant guests, managing reservations
and working with the restaurant team.  If you thrive in a high-pressure, fast-paced environment and can handle challenging service situations with sound judgment and a positive, professional demeanor, we
want to hear from you. 

Responsibilities:

*Greets guests promptly and provides timely seating of guests by maintaining accurate waitlists, while maximizing seating capacity.
*Manages large crowds in a professional manner and is able to resolve challenging service situations diplomatically.
*Creates and maintains a pleasant ambiance in the dining room and party rooms through lighting, music and table placement.
*Communicates accurate dining room and party room setup, along with special requests and birthday information, to the restaurant team.
*Shares information on the store and restaurant events with guests.
*Utilizes Guestbridge reservation and InfoGenesis register systems, along with Microsoft Office, to perform job functions.
*Initiates training opportunities with restaurant staff.
*Assists restaurant staff as needed in providing an outstanding dining experience.
 
Qualifications:

*A high school degree or equivalent and a degree or certification from an accredited or recognized school, college or institution, preferred.
*Experience as a restaurant host, hotel concierge, or related customer service position, preferred.
*Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel and Outlook, and use of basic office equipment (copiers/fax), preferred.
*Experience working with children, preferred.
*Must be able to work a flexible schedule, including nights, weekends and holidays.

About the company

American multinational toy manufacturing company founded in 1945 with headquarters in El Segundo, California. In 2014, it ranked #403 on the Fortune 500.[4] The products and brands it produces include Fisher-Price, Barbie dolls, Monster High dolls, Winx Club dolls, Hot Wheels and Matchbox toys, Masters of the Universe, American Girl dolls, board games, and WWE Toys.

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