- Entry level
- No Education
- Salary to negotiate
Senior Business Analyst - 90230445
Posting Range:3 Apr 2019 - Ongoing
Sr. Business Analyst
As a Business Analyst in our Collections group, you will develop an understanding of Collections processes relating to a wide range of projects. You will support the project manager by facilitating requirements gathering sessions with a wide range of stakeholders, and producing comprehensive and traceable business requirements ensuring that solutions delivered enhance the customer and colleague experience. In this role, you’ll map customer journeys and user stories to help shape project solutions and requirements and assess and validate that business and tech solutions have met requirements.
What will you be doing?
•You will define and own end to end business solutions for prioritized transformation.
•As a Business Analyst, you will understand the scope and stakeholder map for the initiative and the project plan
•You will actively contribute to the realization of the initiative’s aims and objectives, and the contribution of business analysis to those aims and objectives.
•Your business-side clients will be partners and you’ll work with them to produce clear sets of requirements which enable the business to realize their required benefits.
•A key piece of this position is ensuring governance, risk management, controls and compliance requirements are considered during development of requirements and designs for features.
•You will create innovative design solutions that provide focus on the customer and user experience while minimizing the cost impact to the business wherever possible.
•You will deliver pragmatic business and operational design solutions which maximize benefits while achieving desired business outcomes.
What we’re looking for
•3 years of experience in a project management function
•3 years of experience mapping customer journeys and user stories
•Experience working in an agile environment
•3 years of experience using lean and agile methods and techniques
Skills that will help you in the role:
•Problem Solving & decision making: analysis, creativity and innovation and able to conceive original and practical solutions to complex and business critical problems.
•Team working – significant experience working across the supply chain to deliver major change projects.
•Experience using Navigator would be helpful but is not required.
•Strong planning skills in developing, monitoring and delivering project plans.
Where will you be working?
Barclays Services, Henderson, NV
Fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today’s demands, answering tomorrow’s questions, and redefining the future of customer support in finance.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our vision and goals. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Our customers are unique. The same goes for our colleagues. That's why at Barclays we offer a range of benefits, allowing every colleague to choose the best options for their personal circumstances. These include a competitive salary and pension, health care and all the tools, technology and support to help you become the very best you can be. We are proud of our dynamic working options for colleagues. If you have a need for flexibility,
About the company
Barclays moves, lends, invests and protects money for 48 million customers and clients worldwide.
We have over 325 years of history and expertise in banking. From our beginnings in Lombard Street, London through to the launch of the world’s first ATM and innovative mobile phone payments services, find out more about our achievements to date.
Barclays is a trading name of Barclays Bank PLC and its subsidiaries. Barclays Bank PLC is registered in England and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England. Registered No. 1026167. Registered office: 1 Churchill Place, London E14 5HP.