Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Grand Junction


Position Description

If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work.

Positions in this function include those responsible for providing process and operational support to the functions within Business Operations Family. Positions in this function may also be responsible for quality reporting, analysis and audits, and for developing plans and programs to support continuous quality improvement using applicable tools

Primary Responsibilities:
Work independently to ensure appropriate communication and coordination through a demonstrated understanding of best practice business procedures for Claims Department with internal and external business partners.
Provide assistance with review of documentation, processes, and procedures related to Claims functions.
Compile and organize data, reports, and communications.
Create layout and design for meeting presentations, forms, and other materials.
Create and maintain complex tracking systems and spreadsheets and provide administrative support for audits including Medicaid, HEDIS and Market Conduct Exam.
Audit and Monitor Vendor Performance against contract service deliverables with internal and external partners.
Inform the Claims Management Team of issues and updates as necessary.
Maintain current and prospective forecasts for Claims Operational Budget in line with current Finance Department protocols.
Work with Finance Department to oversee the processing and review of claims vendor.
Create and maintain complex tracking systems and spreadsheets
Prepare the Director for high level meetings by gathering the necessary documents, taking the initiative to gather research or other documents that are needed but not readily accessible.
Utilize excellent organizational skills to assist the management team in the planning, development, coordination, monitoring, reporting and evaluation of programs / initiatives within the scope of the functional department.
Provide assistance with review of documentation, processes, and procedures related to Claims functions.
Use initiative and resourcefulness for the Claims Management Team, this may include but is not limited to: 
Complex calendar management for scheduling and coordinating meetings and conference calls with internal and external audiences with authority to move and rearrange meetings and calls as appropriate
Sorting / distributing mail and / or email messages
Organizing daily agendas, meeting organization and minutes
Generating various pieces of correspondence utilizing a variety of media (e.g., email, fax, letters, memos, etc.)
File management
Supply maintenance
Making efficient and cost effective travel arrangements
Providing back - up support to the executive administrative support team as needed
Serving as a staff resource for organizational techniques
Other supportive duties as needed

Required Qualifications:
High School Diploma / GED (or higher)
3+ years of experience in a Business Support role
Knowledge of Microsoft Excel (sorting and filtering data) and Microsoft Word (creating and editing documents) and the ability to learn company specific programs
Experience in a position requiring tact and diplomacy
Ability to maintain confidential information
Preferred Qualifications:
Experiencing performing data collection, manipulation, and reporting results
Soft Skills:
Experience establishing rapport to generate understanding and motivation in others
Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in healthcare here. We serve the healthcare needs of low income adults and children with debilitating illnesses such as Cardiovascular Disease, Diabetes, HIV / AIDS and High - risk Pregnancy. Our holistic, outcomes - based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive Healthcare, Community, and Government partners to heal healthcare and create positive change for those who need it most. This is the place to do your life’s best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to

About the company

Our mission is to help people live healthier lives and to help make the health system work better for everyone.

A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, we’re doing a lot of good for more than 85 million people worldwide.

Our biggest point of differentiation is our people - and the collective talent, energy, intelligence and drive our force of 188,000 individuals around the world bring to our mission every single day. So, how do we do it? With our every action, interaction and intention that demonstrates the five fundamental values that guide everything we do:

• Integrity
• Compassion
• Relationships
• Innovation
• Performance

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