Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Universal City


Senior Network Operations Engineer
Operations & Technology
The Senior Network Operations Engineer is responsible for L2/L3 support of the global network and has expertise in at least one functional domain (Core Networking, Perimeter, WLAN, Domain Services, Unified Communications, Automation). This position has global reach and requires the skills to work effectively in an enterprise environment servicing both internal and external clients. 
Incumbent’s responsibilities consist of L2/L3 troubleshooting escalation path for the network operations team, project management, network documentation, configuration and use of advanced network tools and automation.  Global Network Operations support a large number of business units including On-Air broadcast networks and TV stations, internal application server farms, cutting edge enterprise data centers servicing proxy and web hosting environments and external facing 3rd party vendors.  Interpersonal communication and a proactive nature will be key in successfully fulfilling this role.  This role is a senior operational extension of the different network engineering teams and will work closely with these teams in design, deployment and support activities as well as ensuring proper instrumentation and management, documentation, training and hand offs are completed as engineering projects transition to operations.
B.S. degree in Information Technology
Technical discipline or equivalent work experience (10+ years)
Cisco CCNP and CISSP or equivalent certification

Expert level knowledge of routing and switching concepts and technologies. Must have subject matter expertise in core routing/switching, load balancing, firewalls, proxies, Active Directory, DNS, VoIP, Videoconferencing and/or unified communications. Must be capable of providing at least L2 level support for each of these listed technologies.

Working experience with scripting technologies. Emphasis on network monitoring and automation.

Strong project management, documentation, organizational and communication skills are required.

Experience in virtualization technologies, Cisco ACI, AWS, Azure, SDN, SDWAN a strong plus.

Senior level industry certifications in networking, security and all other relevant domains are preferred.

Position provides onsite support a Los Angeles during normal business hours and on call support for all global escalations during these hours as part of a “Follow the Sun” support model. Off-hours support will be required on a rotating basis.
Desired Characteristics
CCISP experience a plus
Media and entertainment experience experience a plus
Expertise working on a team with motivated cross-functional individuals
The ability to work with demanding customers
The ability to work as part of a team and share knowledge
Business Acumen
Excellent communication skills
Ability to work across platforms and with various support teams
Project management skills
Ability to digest requirements from various teams and customers and relate those requirements into a meaningful project plan
The ability to recommend areas that require focus and the ability to relates that focus into a work stream
Must be a team player
Career Level
CityUniversal City
CountryUnited States
About Us
At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where

About the company

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