Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Costa Mesa


This Product Manager will report to the VP Product Management, Patient Collections and will be responsible for supporting existing Payment products within Experian Health. This individual will have responsibility for managing, replatforming and a growing Payment product application and will perform various product management activities including: 

Develop product expertise through building product and market knowledge 
Establish product direction, including enhancements, extensions and target markets supported by market input and financial analysis
Meet with clients to better understand the market and market problems
Prioritize and validate customer needs and requests for enhancements
Create and implement product roadmap in line with meeting client needs which may include internal and external integrations and/or partnerships
Actively participate with product development teams to define product requirements, priority and acceptance criteria
Collaborate and communicate cross-functionally across businesses as well as functional areas (legal, compliance, marketing, implementation, pricing, etc.) and practice strong influencing skills 
Strategically manage financials: P&L, forecasting, pipeline management, manage product 
Create and update product support and marketing materials: product brochures, infographics, client presentations, white papers, demonstrations, ongoing product specific questions 
Support sales opportunities through participation in client meetings, contract negotiations, RFI/RFPs, competitive positioning documents, pricing questions, sales trainings and sales enablement tools
Support implementation processes and documentation to communicate and set client expectations and assist with trouble-shooting on product issues as needed.
Work closely with legal and compliance to establish the necessary product documentation and reviews before delivering product enhancements to the market. 
30%+ travel required
Bachelor’s Degree in business administration, information technology, or related field required.
5+ years of experience in marketing or product management required. Payment industry experience required.
Experience working with existing and emerging products.
Experience in the healthcare industry highly desirable.
Strong written and verbal communication skills
Strong interpersonal skills. Must be able to interact with various prospect administration levels, including Director and VP level and internal departments (Sales, Marketing, Customer Support)
Ability to manage multiple projects and clients simultaneously
Ability to work both independently and as a team member in a fast paced, remote environment.
Strong working knowledge of PC-based Internet and Windows applications
Willingness to travel; expectation is 30% travel

Experian is the leading global information services company, providing data and analytical tools to our clients around the world. We have always believed that data has the potential to transform lives and create a better tomorrow. We are transforming data into something meaningful: helping businesses to manage credit risk, preventing fraud, targeting marketing offers and automating decision making. We have been named one of the “World’s Most Innovative Companies” by Forbes for 3 years in a row, operating at the center of Big Data since before the phrase was coined. Few companies can offer information services on an equivalent scale. We support clients in more than 80 countries and employ approximately 17,000 people in 37 countries.

Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner. The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.

EOE including Disability/Veterans

About the company

Experian® is a global leader in providing information, analytical tools and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions. Using our comprehensive understanding of individuals, markets and economies, we help organizations find, develop and manage customer relationships to make their businesses more profitable.

Specialties: Data, Credit, Data Management, Risk Management, Revenue Cycle Management, Healthcare IT, Healthcare Finance, Automotive Data.

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