Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Columbia


Position Description

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

Primary Responsibilities:

Contribute to Federal Programs’ revenue and membership growth by:
Research and outreach to Federal Affinity Groups to obtain accurate and timely conference information for advertising and exhibiting
Research target audiences, such as Civilian DoD, Military Bases, etc. to identify engagement opportunities
Represent UnitedHealthcare at Federal Events as required by Field staffing needs
Proficient at Presentations and Health screenings
Primary Liaison to Federal Benefit Specialists
Prompt response and resolution of Agency inquires / issues
Manage Federal Agency Event Calendar:
Support the business throughout the year by obtaining NEO, Service Day and Wellness Event invitations: 10% increase over previous year
Responsible for RSVP all Events and sending Field Rep assignments
Coordinate Open Season Events
Obtain Open Season Fair invitations: 10% increase over previous year
Ensure accurate Open Season CRM Entries
Provide timely and accurate assignment information to reps
Responsible for RSVP to Agencies and ensuring correct material is at fair site in time frame required by Agency
Document best practices as SOPs
Fully accountable for supporting the Strategic Account Executive

Required Qualifications:
High School Diploma / GED (or higher)
Proficiency with Microsoft Office (Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint) with the ability to edit, create, save, and send emails, documents, spreadsheets and presentations
Demonstrated proficiency in Database maintenance such as SalesForce
Preferred Qualifications:
Experience working with the Federal Government
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: senior, service, account, manager

Job Details
Requisition Number
Job Title
Senior Service Account Manager - Columbia, MD
Job Family
Customer Services
Business Segment
Employer and Individual
Job Location Information

Columbia, MD
United States
North America
Additional Job Detail Information

Employee Status
Job Level
Individual Contributor
Day Job
Telecommuter Position
Overtime Status

About the company

Our mission is to help people live healthier lives and to help make the health system work better for everyone.

A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, we’re doing a lot of good for more than 85 million people worldwide.

Our biggest point of differentiation is our people - and the collective talent, energy, intelligence and drive our force of 188,000 individuals around the world bring to our mission every single day. So, how do we do it? With our every action, interaction and intention that demonstrates the five fundamental values that guide everything we do:

• Integrity
• Compassion
• Relationships
• Innovation
• Performance

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