Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Santa Clara


The Position
Roche launched its NAVIFY brand demonstrating its commitment to provide healthcare professionals with digital decision support solutions that transform patient care. The existing portfolio will in the near future, evolve rapidly to include additional decision support applications and workflow products that address challenges faced by healthcare providers as well as research and development applications. Patient data security and privacy are of the highest priority for Roche.
In this context, Roche is building a Switzerland & California based team that builds and operates a cloud platform for its medical and clinical SaaS products. This team will be responsible for tackling the cybersecurity, compliance, and DevOps challenges of the healthcare industry while enabling high-velocity product development. The Senior Site Reliability Engineer will be an integral member of this team providing leadership in creating, maintaining and scaling highly available cloud-based services that build the foundation of the platform.  
As a Senior Site Reliability Engineer, you will
Actively interface with software developers, product managers, test engineers, administrators on projects.
Perform capacity planning, performance tuning, and automation and tools development.
Develop and maintain the continuous integration and continuous delivery pipeline.
Provide on-call support for the platform.
Collaborate with the DevOps teams of the SaaS products built on the platform to resolve incidents and implement changes quickly and efficiently.
Implementation of platform reliability, high availability and security measures and monitoring thereof.
Work with management to set priorities and track operational metrics.
Participate in planning, system demos, and inspect & adapt events.
Drive and coordinate platform adoption, actively engaging product development, quality, regulatory, and customer success teams.
Who you are
You’re someone who wants to influence your own development. You’re looking for a challenge where you have the opportunity to pursue your interests across functions and geographies. Where your passion for technology, reliability and operational excellence will impact the lives of patients fighting cancer and many other disease areas in the future.  
You are a highly motivated self-starter and curiosity is what drives you. You embrace and value lean and agile principles to achieve positive outcomes. You are a team player with common sense and a good communicator that gets to the point quickly.
You have a university degree or equivalent in computer science, engineering or other related fields. You are experienced working in a multicultural environment and have proven cultural awareness. Experience in the diagnostics and pharmaceutical industry or other highly regulated industries like finance or insurance is seen as highly advantageous.  
Furthermore, you bring:
5+ years experience in systems engineering/site reliability/DevOps role is required
Experience with investigating root cause, including a deep dive into reliability and scalability issues of platform services from a source code and infrastructure design perspective.
Extensive experience with AWS (EC2, RDS, VPC peering, S3, API Gateway, etc.).
In depth understanding of cloud provisioning tools, e.g. CloudFormation and Terraform (preferred).
Strong experience with Docker / container technologies and orchestration (Kubernetes, EKS, ECS).
Candidate must have demonstrated strong knowledge of Linux systems and internals (Debian/Ubuntu preferred)
Experience in creating software to automate production systems with one of the following languages: Python, Ruby, Java, Go, etc. Python/Ruby experience is preferred.
Good understanding of networking and related protocols. Must have a strong understanding of fundamentals (HTTP, DNS, TLS)
Candidate must have demonstrated experience in troubleshooting problems and working with a team to resolve web-scale production issues.
Strong experience with configuration management, monitoring, and systems tools (e.g. Ansible, CloudWatch, SumoLogic, AppDynamics, etc.).
Good understanding of database technologies
Experience working with cloud-based technologies (CloudFlare CDN, Qualys WAS is highly desirable).
Exposure to messaging pub/sub systems (e.g. SQS, SNS, RabbitMQ, Active-MQ, Kafka)
Troubleshooting critical development systems  (Build failures, critical web services)
Nice to have are:
Experience with Linux package management tools

About the company

Roche is a Swiss global health-care company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange.

The company headquarters are located in Basel and the company has many pharmaceutical and diagnostic sites around the world – including: Tucson, AZ; Pleasanton, CA; Vacaville, California, Oceanside, California, Branchburg, NJ; Indianapolis, Indiana; Florence, South Carolina; and Ponce, Puerto Rico in the US; Welwyn Garden City and Burgess Hill in the UK; Clarecastle in Ireland; Mannheim and Penzberg in Germany; Mississauga and Laval in Canada; Shanghai in China; Mumbai & Hyderabad in India; São Paulo and Rio de Janeiro, Brazil; Segrate, Milan in Italy; Johannesburg in South Africa; Karachi, Islamabad and Lahore in Pakistan. There are 26 manufacturing sites worldwide.

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