Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Universal City


Sous Chef
Theme Parks – Food and Beverage
Parks & Resorts

The Sous Chef will be responsible for directing, managing and successfully operating a high volume branded concept on City Walk. As Sous Chef, the position will be a primary “go-to” for the kitchen team and responsible for the functions and flow of the back of the house.

The Sous Chef is responsible for ensuring that the food served always meets or exceeds standards of excellence at all times. While this position will report to the Restaurant Chef, this position is responsible for setting the expectations for all kitchen team members to maximize productivity. This individual must be able to work effectively with limited supervision and demonstrate leadership in order to motivate others.

Essential Functions
Drive operating profit goals and sales
Optimize profits by controlling food, beverage and labor costs
Consistently achieve operational excellence
Develop and retain exceptional talent 
Ensure compliance with all local, state and federal laws regarding food quality, safety, labor and employment
Partner with Human Resources to train and develop restaurant leaders at every level
Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods & variable labor
Communicate restaurant results to the Restaurant Chef and General Manager with recommendations for improvement
Ensure high Team Member and Guest Engagement
Mentors and counsels team members and enforce appropriate policies and procedures ensuring that everything is within compliance of venue and company standards.
Promote company's mission and values
Ensure company policy and brand standards are followed
Optimize profits by controlling food, beverage and labor costs
Prepare and present hourly team member reviews
Complete all tasks assigned by the Executive Sous Chef on time
Responsibilities include: 
Order supplies, food and ingredients based on rapidly shifting demand 
Hire and train kitchen staff in specific stations, and cross-train as necessary  
Create schedules for kitchen staff to ensure there are always enough workers to meet the demand
Maintain inventory levels and conduct full inventories 
Schedule and oversee necessary maintenance and repairs on kitchen appliances  
Assist the management team with menu changes and adjustments  
Respond personally to guest questions, special recipe requests and complaints 
Maintain a clean work space and all times 
Work at a fast and efficient pace. The Sous Chef is a “working chef”
Ability to read and follow recipes as well as follow up with prep and line cooks food preparation
Has a thorough knowledge of food cost, labor cost and inventory functions
Chemical safety comprehension
Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor and profitability
Exceed annual operating profit targets 

Bachelor's degree in Business, Hospitality Management or a related field; or equivalent combination of education and experience.
Minimum of 5 years of management experience in high quality chain or independent restaurant group
Thorough knowledge of MS Excel, Word, PowerPoint and POS systems
Ability to work rotating schedules, holidays, weekends and nights

Desired Characteristics
Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff.

Excellent management skills in leading a diverse team and working under tight and fast track deadlines.

Strong P&L experience, command of budgeting and costs controls

Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills.

Ability to effectively communicate across all lines of business, and with all levels of management.

Strong organizational, planning, delegation, mentoring and coaching skills.

A strong passion for delivering the highest quality of guest service and superior food concepts.

Sub-BusinessCW Operations
Career Level
CityUniversal City
CountryUnited States
About Us
Experience Universal Studios Hollywood ™ - where every day is an opportunity to take action, a chance to have fun. We bring to life the ultimate Hollywood entertainment experience with the world’s largest movie studio and heart-pounding rides,

About the company

NBCUniversal is where opportunities are found and careers are made. From the front lines to the top executive roles, we make it easy for potential candidates to explore opportunities and find the right fit with our team.

Companies in this sector